Address
SalaryAbout Tic:Toc
Faster. Smarter. Simpler.
Tic:Toc is a world-leading fintech company based in Adelaide with a growing presence in Sydney. We use technology and Explainable Artificial Intelligence (XAI) to reimagine financial services processes and create superior experiences for our customers. And we're growing fast.
You will find an environment waiting for you that is creative, friendly and a lot of fun. We are passionate about what we do, and are committed to fostering teams that are inclusive and diverse.
Tic:Toc expects and supports you to challenge traditional thinking and take risks. We are straight-talking and our team is full of bold, brave and energised talent.
The position
As a Product Analyst with Tic:Toc, you will be responsible for supporting the product planning and execution lifecycle across our Home Loans or Enterprise (PaaS & SaaS) functions.
This includes monitoring product performance, gathering user needs, prioritising product features and working closely with the Product Managers to achieve product & business goals.
In this highly collaborative role, you will work closely with User Experience, Delivery & Technology, Home Loans Operations and Enterprise teams to effectively understand, analyse, design and document product development priorities that balances operational, technical, and commercial priorities.
Here's a few other things you'll do:
- Help define, shape and execute against our product vision and business OKR's.
- Work closely with Product Managers to gather competitive intelligence to understand the market landscape and industry direction
- Collaborate directly with internal stakeholders from design, marketing, engineering, data, and risk, to ensure alignment of product features
- Assist in defining product success metrics and analytics, to aid customer centric product design and demonstrate realised value
- Assist and support Product Managers with the positioning and pricing monetisation opportunities
- Ensure product requirements are well documented and understood by Delivery & Technology
- Gather data and insights which include customer insights and feedback to feed into product features
- Work collaboratively with customers and user experience to drive and present customer research
- Communicate with key stakeholders on relevant product awareness, opportunities and outcomes
- Educate the organisation on our product suite and key drivers of value
- Adopt a continuous improvement approach in identifying the potential for change
- Act as the voice of the customer or user for accepting delivered product features
- Demonstrated experience within a software-based product environment
- Analysis skills to identify market trends, pricing sensitivity, competitor features, cost vs benefit
- Demonstrated experience identifying and/or creating product features for new and existing products
- Analytical capability to review and consider customer feedback and insights to continuously evolve and improve products
- Demonstrated experience with Agile methodologies along with knowledge of user centred design
- Strong communication, presentation and interpersonal skills with the ability to influence, build and maintain relationships
- Proven ability to solve complex and detailed problems using an analytical and data driven approach
- Experience working in cross-functional teams with the ability to take people on the product journey as our product evolves
- Ability to write technical/product specs and requirements
- We offer an attractive remuneration package + generous employee share plans;
- We offer flexible working hours and work from home arrangements to balance your work and lifestyle;
- We offer opportunities to expand career development outside of your everyday including providing leadership training and opportunities;
- We have a vibrant culture and workspace to help you do great work;
- You'll be part of a company that's growing rapidly, building products customer's love.
We are a 2022 Circle Back Initiative Employer and commit to responding to every applicant.
