AddressJamala Wildlife Lodge is seeking an experienced Reception and Reservation Agent to join our team. As well as handling all phone enquiries and bookings, the successful applicant will be working directly with our guests at all times including the check-in and check-out process ensuring that their stay is a first-class experience. The role is a combination of Reservations Agent, Receptionist and Concierge and will provide an opportunity for an experienced hotel employee to enjoy a varied role and to extend their experience in one of Australia's great lodges.
Jamala Wildlife Lodge offers guests the unique opportunity to experience the thrill of close encounters with some of the world's most dangerous and endangered animals, while offering luxury accommodation in one of eighteen boutique African suites. Among many awards that Jamala has won, it has been named "Best Deluxe Accommodation in Australia" at the Australian Hotels Association Awards for Excellence. The intricacies of operating a 5-star lodge in the middle of a functioning zoo requires a cohesive and communicative team. Apart from working in a very special environment, having been employed at one of the world’s great animal lodges is a great addition to your CV!
An opportunity has become available for an experienced Reception & Reservation's Agent to join our dynamic workplace.
The successful candidate will have:
- Hands-on experience in a hotel or equivalent - this is preferred but not essential, as applicants with other relevant experience will be considered.
- The ability to thrive in a small team environment.
- Customer service focused.
- Efficient and effective communication skills, both written and verbal.
- A high level of attention to detail.
- Be a motivated and enthusiastic team player with commitment and flexibility.
- A valid driver's license.
This role offers a very exciting work environment with a flexible 7-day roster, morning and evening shifts available, weekends expected & Christmas day off.
Although this is a casual position, consideration will be given to applicants for part-time employment.
Please email **********@jamalawildlifelodge.com.au to apply for this incredible opportunity.
