Homestyle has cared for older Victorians for over 30 years. With 11 quality homes we pride ourselves on providing the best care possible in a safe and supportive environment. For residents in our care, we want Homestyle to be the best alternative to being at home. Our Vision is to provide quality of care and excellence in all we do to put residents first through living our values of Compassion, Dignity, Quality, and Respect.
About the Role
We are currently seeking a part time Receptionist to join our friendly team at Point Cook Manor, our 118 bed residential aged care home located in Point Cook.
You will be the front face of our facility, meeting and greeting visitors and attending to enquiries over the phone. You will have a friendly and approachable manner, be flexible and adaptable, as well as be able to work in a fast paced environment.
This is a part time role working 9am to 5pm every Friday, Saturday and Sunday.
Responsibilities
- Health screening visitors and staff
- Answering phones and directing enquiries to the relevant person
- Managing reception emails
- Managing resident movements
- Interaction with residents and families
- General administration tasks including data entry, scanning and filing
- Maintaining front office presentation
Requirements
- Demonstrated previous experience in reception/ administration (aged care setting ideal)
- Excellent communication skills, both written and verbal with high levels of customer service
- Intermediate computer skills with experience in Word and Excel
- Strong time management and problem solving skills
- Demonstrate compassion and empathy towards residents, families, and staff
- Demonstrated ability to work in a fast-paced environment whilst maintaining organisational standards
- Excellent presentation with a positive and mature attitude
- Current police check (aged care & vulnerable person specific)
- COVID vaccination
Culture and Benefits
- A supportive team environment
- Flexible working hours
- Ability to upskill and further your career
- Industry competitive salaries
- Confidential access to our Employee Assistance Program
Come and join the team at Homestyle!