AddressFantech is the leading manufacturer and supplier, of traditional and innovative air movement products for commercial, industrial, and domestic applications, with a strong presence across Australia and beyond.
We have an opportunity at our Meadowbrook office, for a proactive individual to step into the dual role of Receptionist & Sales Support Administrator. If you thrive in a fast-paced environment and possess a knack for organisation, this role is tailor-made for you.
What is the Role?
The role is responsible for, however not limited to:
- Serve as the face of Fantech, managing reception duties including call handling, customer assistance, and overall desk management where required.
- Administer customer tender request data base.
- Assist in monthly follow-ups and maintenance of outstanding open orders, working closely with sales representatives and engineers to ensure customer satisfaction.
- Provide comprehensive support to the sales team, ensuring all processes are executed efficiently and promptly.
- Assist in maintaining customer / market intelligence and generating required reports.
- Routine ordering of stationary and other supplies.
- Maintain kitchen supplies and tidiness.
- Assist with warehouse/despatch administration.
Who are you?
The ideal candidate should possess:
- Strong interpersonal skills conducive to effective communication and collaboration.
- Previous experience in reception and/or Sales Support roles is advantageous.
- Analytical acumen with a keen attention to detail.
- Proficiency in the Microsoft Office suite, particularly Excel.
- Exemplary customer service and problem-solving capabilities.
- Exceptional time management skills coupled with the ability to think on one's feet and adapt dynamically to evolving situations.
Why join us?
At Fantech, we offer:
- Genuine opportunities for professional development.
- A conducive work-life balance environment.
- A structured Company Performance Bonus Structure.
- An excellent and supportive company culture that fosters growth and collaboration.
Fantech Group is an equal opportunity employer who is committed to providing safe, inclusive, and respectful workplace. All employment is based upon candidate qualifications, merit, and business requirements.
If this sounds like you, we want to hear from you! Click apply to submit your application.
