Company

Gallagher BassettSee more

addressAddressMelbourne, VIC
CategoryCustomer Service

Job description

We are looking for a Records Management Officer to join our team.

You will be responsible for the management processes and procedures for all electronic and physical documents across the business to meet compliance as per legislative standards.

At Gallagher Bassett, we offer learning and career pathways and provide ongoing training. We invest in our people through succession planning and have a number of mentoring and training programs available.


Responsibilities
  • Storing, arranging, indexing and classifying records
  • Providing support to guide staff on how to access files including requesting to secondary storage/Worksafe and or producing a copy
  • Make uses of software and hardware’s to effectively download and extract files and upload to the main Worksafe system and or company’s database.
  • Devising and ensuring the implementation of retention and disposal schedules
  • Overseeing the management of electronic and/or paper-based information
  • Setting up, maintaining, reviewing, and documenting records systems
  • Advising on and implementing new Records Management policies and classification systems
  • Ensuring compliance with relevant legislation and regulations
  • Standardising information sources throughout the organisation
  • Enabling appropriate access to information
  • Advising on highly complex legal and regulatory issues, often involving difficult judgments in controversial areas such as the Freedom of Information Act, and other national or regional legislation
  • Advising staff in other departments on the management of their records and information
  • Achieve monthly productivity level as designated by management

Qualifications
  • Previous Records Management experience and/or knowledge of Records Management will be highly regarded
  • Experience in an administration and/or customer service based role
  • Excellent communication and interpersonal skills
  • Time management and organisational skills
  • PC literacy and Microsoft Office experience

What we can offer you:

  • Collaborative working environment – friendly, flexible and supportive working environment which is built around great team support and rewarding opportunities
  • Opportunities for ongoing education and development
  • A dedication to your wellbeing through our peer support program, corporate health insurance discounts and wellness programs
  • Staff benefits including additional purchased leave, volunteer leave days, retail discounts and more!
  • "Thank-You" additional leave days and company-wide celebrations to reward your hard work and dedication!

About us:

Gallagher Bassett (GB) is Australia and New Zealand’s premier third party claims administrator. We manage claims on behalf of insurers, brokers, government bodies and self-insured organisations. We are part of the leading global risk management and insurance group Arthur J Gallagher & Co.

Life at GB is an adventure - often fast paced, unpredictable, challenging and deeply rewarding. It is social and engaging, with our unique and positive culture underpinned by The Gallagher Way – values lived daily by our people.

To apply:

If this sounds like an opportunity you would be interested in, we would love to hear from you. Click on Apply for this Job. To be considered for this opportunity you must have right to live and work in Australia when applying.

Refer code: 2264015. Gallagher Bassett - The previous day - 2024-05-23 20:10

Gallagher Bassett

Melbourne, VIC
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