Recovery Coach/ Support Coordinator

Funded under the National Disability Insurance Scheme (NDIS), this program provides support for people living with a diagnosis of psychosocial disability or other disability– which can arise from a mental illness and significantly impact a person’s day-to-day living and ability to participate in community life.This role sits within the Disability Division, working towards a vision for communities where people have equal rights, choice and opportunity. The role focuses closely on the individual needs of each participants, taking the time to build strong rapport and develop a deep understanding of the person's circumstances. The coach then works collaboratively with the participant to develop plans and strategies that cater to their individual needs - and assist them to live a full and meaningful life. Participants set their own goals and choose which community setting they wish to engage with.

We are looking for someone who can:

• Support participants to build capacity to coordinate their plans, negotiate appropriate support and services; and connect with community support and mainstream services in addition to Mental Health support
• Use local knowledge and sector expertise to increase opportunities for people with Mental Health to be connected to local communities by providing holistic, positive and a service that enables a full and contributing life. This includes working in a collaborative manner with the participant, family and relevant stakeholders to achieve goals
• Support the implementation and review of customer service agreements, outcomes, support plans, programs and services to ensure an appropriate standard of service, supervision, safety and support is provided
• Operate as required by legislation and departmental standards and exercise the appropriate authorities and legal delegations pursuant to relevant legislation and other specific delegations and functions
• Under supervision, liaise with community services such as courts, tribunals, policy and mental health services and communicate effectively with a range of external agencies and service providers

• Inclusive Employer by the Diversity Council of Australia

• Attractive Salary Packaging benefits

• Supportive learning and development environment

• Culture of continuous improvement

• Minimum of Certificate IV in Mental Health Peer Work or Certificate IV in Mental Health) or equivalent training; or a minimum two years of experience in mental health-related work
• Experience and skills to work competently alongside people, families and relevant stakeholders in their local community to build capacity to participate in the community and manage some or all aspects of their plan
• Well-developed communication (both oral and written) skills with the capacity to prepare and complete reports and case notes in clear and concise language
• The ability to interpret information from other sources/documents and present information in a manner appropriate to the purpose and audience
• Demonstrated ability to identify, measure and report on client outcomes
• Well-developed interpersonal skills with the capacity to liaise effectively with a wide range of customers and service provider
• The ability to work autonomously and cooperatively as a member of a team
• Competence in data management concepts and the use of customer management systems to record and maintain client data accurately
• Experience working with people living with Mental Health
• Knowledge of the NDIS Act 2013, Disability Act 2006 and other relevant legislation
• Experience working in a Mental Health/ NDIS environment

• National Police check

• Working with Children check or ability to obtain

• Valid Victorian Drivers license

• NDIS Orentation Module

• Right to Work in Australia

• NDIS Worker Screening Check

Applications for this role close: 20 June 2024 or Applications may close before the deadline, so please apply early. Please include your current resume and cover letter. Please review the position description to understand more about the role and responsibilities.

For assistance with your application please email: ***********@mcm.org.au
 

We are a leading not for profit, purpose-driven organisation that offers a broad range of services in Early Years, Disability, Homelessness and Family Services, Palliative Care and Education. 

At MCM, we embrace differences in gender, age, ethnicity, race, cultural background, disability, religion and sexual orientation. We know that diversity and inclusion helps us to attract, recruit, engage and retain a team of talented people. 

MCM is committed to the safety of its clients and employees, taking a zero-tolerance approach to violence within the workplace and abuse, including child abuse and abuse of people with disability. All employees are required to comply with the Child Safe Standards.