AddressResearcher Engagement Officer
Continuing, full time appointment
Professional Employee Level 6 - $84,931 – $86,323 pa
Plus 17% superannuation and 6 weeks annual leave
Casuarina Campus
Support Charles Darwin University’s researchers to enhance their skills and navigate the research administration processes.
About the Position
As the Researcher Engagement Officer, you will work closely with researchers and other research-related staff throughout the University.
The role includes providing support for staff as they enter and track their own research activity data in the research information system and supporting understanding about research planning, performance, and impact. Key activities include induction of new researchers, provision of online resources and regular communications with researchers.
A key focus of the role involves coordinating ongoing collection and verification of research activity metadata, including publications data, into the research information system, oversight of showcasing activities including via the CDU Research Webportal, and assisting with collation of data for Commonwealth and University reporting exercises.
About You
To be successful, you will require:
- A degree-level qualification in a relevant field with relevant work experience or an equivalent combination of extensive relevant work experience, education and/or training, including, for example, customer support experience, maintaining data within a database system, creating client-focused resources.
- Demonstrated experience in developing a range of online customer support resources, in coordinating and delivering training and outreach services to clients, and in developing and maintaining related internal process documentation.
- Demonstrated experience in problem-solving and providing an informed judgment that displays initiative, with an ability to independently configure information to meet client support requirements.
- Demonstrated excellent customer service, communication, interpersonal and presentation skills for effective liaison with external stakeholders and with staff at all levels within the University.
- Demonstrated ability to work as part of a team, and under limited direction in a corporate environment; including setting and achieving priorities and monitoring workflow in a busy environment with competing demands.
- Demonstrated flexibility and ability to thrive in a changing work environment.
To view the responsibilities of the role, please click on the: Position Profile.
Remuneration
Appointment to this role will be at professional Employee Level 6. The base salary will be in the range of $84,931 – $86,323 per annum. The total remuneration package will be in the range of $99,369 - $100,997 per annum, including 17% superannuation.
What’s in it for you?
• An employer who values your contribution to building a bigger, better and stronger University
• Work with a University committed to changing people’s lives for the better through training, education and research
• Opportunities for professional development, paid study and career progression
• An enviable lifestyle in the spectacular Northern Territory
• 17% superannuation
• Up to six weeks of paid annual leave
• Up to 26 weeks of paid parental leave (primary care giver), in addition to government payments (eligibility criteria apply)
• Recognition of prior service with another Australian university / NT Government for Long Service Leave (recognition applied to qualifying period only)
• Ability to negotiate transfer of leave entitlements under the Public Employment (Mobility) Act 1989
• Free on-campus parking in designated areas
• Employee Assistance Program
• Salary Packaging opportunities
How to Apply
All applications must be received online via the ‘apply’ button and should include your resume and a cover letter outlining your interest in the role and relevant skills and experience.
For a confidential discussion about the position please contact Hemali Seneviratne on 08 8946 70***or email ***************@cdu.edu.au
Adjustments can be made throughout the application and selection process, as well as during employment to support applicants and employees with disability. CDU’s Workplace Adjustment Policy and Procedure can be found at https://policies.cdu.edu.au/view-current.php?id=191&version=1. If you would like to discuss adjustments, please contact the People Services Team on 08 8946 71***or email **************@cdu.edu.au.
Diversity and Inclusion
At CDU we actively celebrate our diversity. We innovate, embrace new ideas, and act with courage and kindness. We’re about what we can give to the world rather than what we take, and we believe in the transformative power of education. We work hard to make sure every member of our University community feels they truly belong. Understanding that it is through our focus on our people and leveraging our differences that will make CDU the most connected University in Australia, we are striving to ensure that our culture and our community are inclusive of all our staff, students, and visitors. We are committed to maintaining a culture where everyone feels respected, safe, encouraged to speak up and supported in achieving their professional goals. Applications from First Nations people, women at all levels, culturally and racially marginalised people, people with disability, neurotypical and neurodiverse people, LGBTQIA+ people, people with family and caring responsibilities and people at all stages of their careers are welcomed.
You make CDU. And we want you to be exactly who you are.
Applications Close: Sunday 16th June 2024
