Restaurant General Manager (Multi-Site Manager) - Townsville

At Guzman y Gomez Mexican Kitchen, our mission has always been to reinvent fast-food. We’re Australia’s only fast-food restaurant to be 100% clean, meaning there are no added preservatives, artificial flavours, added colours or unacceptable additives in our food. We’re incredibly proud of our amazing people, and the unique way we celebrate Mexican culture in everything we do.

We're looking for a Restaurant General Managerto oversee the running of two restaurants in Townsville. 

Initially you will partner with the Restaurant Manager at our Willows location, managing the general running of the restaurant. Then, once you're up and running and confidently trained as a GYG leadership team member, we will introduce your second restaurant. 

In addition to taking ownership of the general running of two restaurants, you will elevate the customer experience from excellent to remarkable, develop the team through coaching and training opportunities and manage inventory and the financial aspect of the restaurants. You will be in control of, and have accountability for overall quality, adherence to procedures and financial performance of the restaurants.

We appreciate experience comes in many shapes and sizes, what we mean specifically is;

• Experience leading a team within a busy, high volume hospitality environment (fast food or quick service restaurant environments are ideal)
• Experience delivering exceptional customer service
• Exceptional communication skills
• Prior experience with achieving KPIs and driving profitability
• Ability to build great teams and develop managers
• Strong mentoring, coaching experience to a team with diverse levels of expertise

Benefits

We’re incredibly proud of our amazing people and always have each other’s backs. Whether you’re working in restaurant, at our Hola Central head office or as one of our partners, we are so passionate about living our values every single day.

These are just some of the benefits that come with working at GYG:

• Base salary from $85k + super + 20% bonus potential
• Comfortable GYG uniforms (polo shirts) and exclusive GYG merch
• Heavily discounted GYG meals
• An uncapped referral program! Bring your mates and earn $200 per successful referral.
• Comprehensive training and support to set you up for success
• Team building activities and regular crew competitions
• Cultural celebrations including Day of the Dead & Cinco de Mayo 
• A fun, hard-working and fast paced team environment, with supportive leadership
• Development opportunities to grow your leadership skills to Area Manager level
• The possibility of owning your own franchise or joining our corporate office in future

At Guzman y Gomez Mexican Kitchen, our mission has always been to reinvent fast-food. Since we opened our first restaurant in 2006, we’ve been OBSESSED with food, bringing the incredible energy of Mexican culture to Australians across the country during breakfast, lunch and dinner, committed to serving the freshest fast food with the best local ingredients.

Ready to join the family? Apply now to start the conversation. 

We’re committed to providing a safe and secure environment for our team and guests. To support this commitment, we may conduct background checks including Police Checks and employment verification as part of our recruitment process.