AddressFind your place here!
Howard Smith Wharves – HSW Restaurant Pty Ltd has transformed one of Brisbane city’s most historical sites to be an ever-evolving dining and entertainment destination that brings this diversity of food, music and community together.
Located beneath the Story Bridge, our waterfront home boasts 13 restaurants, cafes, bars, event spaces and a hotel. Along with the multi-awarded Felons Brewery at our heart, we’re dedicated to raising the bar on hospitality.
With the help of our passionate team, we’ve built a precinct that celebrates Brisbane’s magnetic energy—harnessing it for all to enjoy, from day to night. We’re here to create a vibrant playground for lovers of the good life and bringing together the best of the city into a single thriving destination.
Here at HSW we play, we revel, we indulge and embrace life to its fullest. We are makers of epic experiences for our guests.
We are based in Brisbane and are currently accepting applications for a Restaurant Manager at Ciao Papi. With a proactive approach and known floor presence, you will be a strong supporter for our team members and build strong relationships with our guests.
Key Responsibilities will include:
- Leading the guest experience and continually looking for opportunities to improve
- Lead and coach a diverse team of people ensuring that team culture is at the forefront of everything that you do
- Monitoring of wages, comps and wastages
- Purchase and price goods in line with budgets
- Work closely with the Cellar to monitor product and stock levels, ensure PAR levels are met and record financial transactions
- Team member rostering in line with forecasting and budgeting
- Oversee the selection, training and development of team members to ensure timely recruitment, career growth, compliance and high morale
- Ensuring venue presentation is at a high standard at all times, and WHS requirements are complied with
- Plan menus in consultation with the Head Chef
- Liaising with other departments on a regular basis
- Plan and organise special functions in consultation with the Events team
- Assist in taking reservations, greeting guests and taking orders where needed
- A high knowledge of the product produced in venue
- Assisting the guests with any feedback and actioning as appropriate
- Contribute to a culture of care and safety, ensuring it becomes a way of life within the business
What we’re looking for:
- 3 years’ experience in working in a high-volume, fast paced restaurant
- Experience in managing and coaching teams
- Ability to own situations and make decisions as necessary
- RSA essential, RMLV desired
- Intermediate computer skills
- Qualification in Hospitality desired
Annual base remuneration $70,000 - 75,000.
This is an opportunity to take your passion and knowledge to the next level. If you're ready for the adventure of a lifetime then click here to apply today!
Summary of role requirements:
- Flexible hours available
- 2-3 years of relevant work experience required for this role
- Working rights required for this role
- Expected start date for role: 21 June 2024
