Review Leader - IKEA Australia

Review Leader - IKEA Australia"You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself."LocationSydney (Tempe)Employment typeFull Time TemporaryDepartmentSales & CommercialDeadline2024-06-05You already applied for this job.Candidate profile (title) Who you areCandidate profile (text) - Default language As the Review Leader, you will be responsible for ensuring the Retail Foundation is secure across all functions and units. This will involve leading the review process and collaborating closely with Area Manager, Market Managers, and Functional Managers to drive improvements and maintain a cost-effective approach. Additionally, you will contribute to the growth and success of the business by creating an inspiring and convenient experience for customers across all channels. Developing the Country Review approach as an integral part of the business plan will also be a key focus, as well as contributing to building and sustaining a strong and dynamic retail foundation.In order to be eligible for this position, you must meet the following criteria:

• Have thorough experience as an IKEA Market Manager or equivalent
• Be familiar with Country Service Office operations
• Possess experience working in a Matrix organisation
• Demonstrate a history of successfully leading change initiatives in IKEA
• Have experience in conducting reviews and advanced knowledge with the review landscape

Key responsibilities (title) Your responsibilitiesKey responsibilities (text) In this role, you will lead the planning and coordination of reviews across Australia. You will be responsible for planning and scheduling reviews, ensuring that all functions and processes are aligned. Additionally, you will support the development of review tools and processes by providing input and feedback. It will be your responsibility to communicate and implement the country review plan throughout the Australian organisation. You will select and onboard reviewers and review facilitators. Furthermore, you will document and share good ideas and best practices across the organisation. You will also track review results and communicate improvement needs to stakeholders. Additionally, you will identify and communicate common strengths and improvement needs to the global review network. In this role, you will act as an active facilitator for reviews and contribute to integrated multichannel executions to support business goals.Team vision ( title) Our team within IkeaTeam vision (text) We want to grow our business profitably and sustainably through a consistent and exceptional omnichannel customer experience for more Australians. We want IKEA to be known as a purpose led, trusted brand, with value for money, relevant solutions that look after people and planet.
In Australia, there are 13 IKEA units, which include 10 stores, a Distribution Centre, a Service Office, and a Remote Customer Meeting Point. These stores are situated in several major capital cities, and IKEA Australia has recently opened three Plan and Order Points in order to expand further into the market. Overall, the Australian market has over 4000 co-workers who serve as leaders in promoting a life at home.Why you will love usFrom the deep forests in Sweden, we have spread our culture and values around the world. At the heart of our offer are our beautiful home-furnishing products and solutions, made with care for our planet, reaching millions of customers.At the heart of our business, are our wonderful co-workers representing diversity in all dimensions and passionate for life at home. We all contribute with our uniqueness and we want to grow and develop together.Our vision, “to create a better everyday life for the many people” inspires and guides us in everything we do. This is IKEA.What we all have in common

• Living our values
• Being your unique self, while respecting and including others
• A passion for home furnishing
• Performing & delivering while learning & developing
• Having fun!