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SalaryCandidate profile (text) - Default language You have a passion for customer service and enjoy working as part of a wide and varied team. With great verbal and written communication skills you are able to greet all visitors with professionalism and care. You are not afraid of a busy work environment and are able to manage your workload and adhoc tasks. You have a strong ability to lead by example and ability to influence change. With previous experience in administrative tasks you are also able to demonstrate the ability to work well under pressure and respond to and initiate procedures when required.
In addition to this you have a safety mindset and value a safe work environment and will be someone who can drive this focus in store. A security licence and current first aid certificate is required for this role. If you do not currently hold either of these you must be willing and able to attain one.
Key responsibilities (title) Your responsibilities
Key responsibilities (text) Working as a Safety & Security Co-worker within the co-worker and visitor reception area, you will act as the face of IKEA to all those who enter our store. This is a dynamic role, your tasks and responsibilities will include, but not be limited to:
- Be the first point of contact, managing visitors, contractors and co-worker access to and from the store, and providing administrative support with tasks such as audits, incident reporting, database management and filing.
- Monitoring and reviewing CCTV, conducting investigations, responding quickly and efficiently to alarms and initiating emergency response procedures if required.
- Assist in ensuring the store is compliant with all IKEA and local rules, guidelines and legislative requirements, in order to protect our assets and the IKEA brand.
Team vision (text) The Safety & Security function is integral to ensuring compliance and thus a safe and secure environment for our all our visitors, customers and our co-workers. The team partners with the business to protect our assets through being knowledgeable about the IKEA business. As a Safety & Security Co-worker you will work with co-workers to create a better everyday life!
Why you will love us
From the deep forests in Sweden, we have spread our culture and values around the world. At the heart of our offer are our beautiful home-furnishing products and solutions, made with care for our planet, reaching millions of customers.
At the heart of our business, are our wonderful co-workers representing diversity in all dimensions and passionate for life at home. We all contribute with our uniqueness and we want to grow and develop together.
Our vision, “to create a better everyday life for the many people” inspires and guides us in everything we do. This is IKEA.
