AddressImpact Tools is a growing company located in Torrensville who is a national distributor for leading global manufactured products. Impact Tools supplies products to a range of markets including power tool specialists, industrial and construction suppliers and the automotive aftermarket.
Reporting directly to the Operations Manager, the primary responsibility for this role is to ensure all sales and sales-related enquiries are actioned in a polite, efficient and professional manner in line with the Company’s core values as well as providing specialised advice and information on the Company’s products and services.
The Role:
- Handle inbound calls and emails, supply pricing and availability, understanding and interpreting technical requirements.
- Customer order entry, communicating expected delivery dates, explaining stock-availability and offer alternatives as required.
- Supporting administrative requirements to the external sales team.
- Assist to develop sales opportunities by identifying potential accounts, building rapport, providing technical information and explanations, and preparing quotations.
- Assist in the day-to-day activities within the warehouse as required providing support including picking or packing orders, inventory counts and general housekeeping.
The right applicant will be a highly organised, diligent and self-motivated with at least 1 year experience in a similar role who is excited to provide support and exceptional customer service to our growing customer base.
For more information about this opportunity please contact Wendy Haywood on 1300 103 104, otherwise to apply please click on the link below.
