AddressThe Role
- Servicing and managing clients as directed by the Account Director
- Preparation of client reports
- Liaison with underwriters, insurers and other key industry stakeholders
- Assist the Account Director with client renewal programs
- Actively market WTW and develop new business
- Manage customer records and database
- Liaise with internal and external stakeholders to solve client queries
- Process insurance closing, endorsements and policy certification / wordings
- Claims management
- Ensure strong relationships are maintained with clients, insurers and other key partners
- Explore all cross-selling opportunities, for example, Employee Benefits, Construction, Workplace Risk, M&A, Financial Lines
The Requirements
- Proven insurance broking experience and keen interest in the aviation industry sector
- ANZIIF qualified - Tier 1 Insurance Broking
- Excellent technical skills in coverage and wording review
- Understanding and technical proficiency of claims management processes
- Experience with the placement and servicing of complex and multinational/global clients
- Intermediate proficiency in all MS Office products and Outlook
- Excellent oral and written communication skills both on individual and small group basis
- Demonstrated success in managing team and client relationships
Note: Employment-based visa sponsorship and/or assistance is not offered for this specific job opportunity.
Why Join WTW?
WTW provides a competitive benefits package which includes the following (eligibility requirements apply):
- Annual bonus
- Company paid salary continuance insurance
- Life and TPD insurance
- Hybrid working
- Networks (Gender, Wellbeing, Pride)
- Career Growth - internal opportunities and development programs
At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a "hybrid" style, with a mix of in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and "hybrid" is not a one-size-fits-all solution.
We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working. Please speak to your recruiter to discuss more.
At WTW, we believe that a culture of inclusion and diversity is critical to our business. It's not a separate initiative - rather it's fundamental to everything we do. We are an equal-opportunity employer who is committed to fostering an inclusive work environment and embrace diversity including gender, nationality, disability, age, marital/parental status, ethnicity, gender identity and sexual orientation. We welcome applications from people from all backgrounds.
In the spirit of reconciliation, WTW acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
We are a 2024 Circle Back Initiative Employer - we commit to respond to every applicant.
