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Form of work My client is a medical communications agency that is owned by its employees and is an award-winning agency. Their values are integral to everything they do, and they strive to embody them in all aspects of their work.
They have been delivering strategic communications assistance and executing medical education initiatives throughout Europe, North and South America, as well as the Asia-Pacific area, starting in 2007.
The company's offer of a 34-hour week, which is equivalent to working a 4-day week, is one of the primary reasons to consider choosing this company. This type of work schedule has been demonstrated to provide notable advantages to both individuals' work-life balance and society overall.
The role is hybrid and requires 2 days at the office.
About the role: As a department leader, the successful candidate will inspire and motivate the team to achieve company objectives, culture, and vision. They will assist in new business development in line with company growth plans, maintain quality client relationships, and manage project-oriented tasks according to client specifications.
Responsibilities: The successful candidate will be responsible for delivering the following competencies at the outlined level for the role:
Internal Responsibilities:
Promote a respectful and professional working environment
Lead the accounts team, either through direct line management or non-managerial activities
Oversee and develop direct reports' performance plans in accordance with company and personal objectives
Inform the cross-functional team about specific roles and responsibilities to ensure that each project is delivered according to the client brief
Ensure that the team has the appropriate training for their role
Ensure that the growing team reflects the company's values
Support and mentor junior team members
Coordinate and allocate workload within the team, ensuring that senior team members are up to date on activities and workload
Update internal systems and files accurately and regularly (CMAP, People HR, databases, job folders)
Review, revise, and implement company processes and procedures
Business Development:
Identify opportunities across the current client base and actively develop new client relationships
Coordinate the development of proposals for new business where necessary
External Responsibilities:
Lead a variety of projects across the full spectrum of medical education, including but not limited to written content, creative branding, artworked materials, digital items, videos, KOL mapping, KOL management, training activities, events, and publications activities
Build and maintain successful client relationships
Attend and lead client meetings, including relevant external meetings/congresses
Represent the agency in a professional and respectful manner during all external and internal interactions
Demonstrate a strong understanding of clients' objectives and provide creative and strategic input across all projects
Develop client proposals in line with the company's pricing structure
Deliver assigned project activities within the agreed budget and company processes
Manage, maintain, and review time across client accounts and identify any budget issues as soon as possible
Develop and manage project documentation and databases and ensure adequate record retention (electronically and/or hard copies)
Identify high-quality suppliers for all third-party support requirements, liaise with external contractors and suppliers, provide clear guidance, and ensure that the work returned by contractors conforms to the brief
Adhere to all client processes regarding compliance requirements and external consultant engagement (client requirements and procedures vary by company)
Ensure adherence to pharmaceutical compliance guidelines based on client requirements and retain clear documentation.
If this sounds interesting, apply with your CV and we will be in touch to discuss further.
