AddressEntity:
Finance
Job Family Group:
Business Support Group
Job Summary:
:
At bp, we're playing to win with purpose and care.
We are recruiting a full-time Senior AR / Cash Analyst who will support the ANZ Premium Lubricants customers.
In this role, you'll be the SME supporting sophisticated customer and business engagements to ensure BP's debtor position is proactively run in line with the BP Credit Policy ensuring both working capital impact and risk to the Business Units are minimized.
Some of your responsibilities include -
Proactively run ANZ Premium Accounts, supervising aspects such as account queries, portfolio management, and receivables, ensuring a streamlined Order to Cash (O2C) process.
Offer subject matter expertise to support Cash & Credit and operational excellence teams in projects related to process simplification, system improvements, and automation, including robotics.
Develop and maintain informed and engaged customer relationships to improve the customer experience in O2C processes for key and strategic accounts.
Respond to Premium Account queries within established SLA/KPI, coordinating with other business areas for timely resolution.
Handle Proactive Premium Account with a detailed understanding of customer O2C cycles to ensure timely payments.
Conduct outbound telephone communication with customers to facilitate account payments and resolve queries.
Hold regular coaching sessions for Premium Accounts Consultants, ensuring cross-skilling for coverage during absences, and build proactive relationships with GBS Customer teams and BP Business Partners. Additionally, liaise with offshore teams on payment-related activities and contribute to debtor reports and territory analysis. Present Premium Accounts portfolio status to the business as required.
About You -
Proven experience in a key relationship-based accounts receivables role
Excellent communication, interpersonal, influencing and negotiation skills.
Previous experience providing and presenting reports to both key internal and external stakeholders.
Proven experience in developing a network of contacts to assist in achieving overall business objectives.
Digital Literacy - Advanced Excel, JDE, Salesforce, SAP (preferred not crucial) and account reconciliation skills.
What's in it for you -
Generous salary package including annual bonus program, Leave loading and Fuel discounts.
Flexible working arrangements
Collaborative environment that celebrates achievements, diversity, and culture
Paid Parental Leave
Ongoing career opportunities in a global organization
Collaborative team with a safety-first attitude
Please be aware that all bp ANZ employees must be Permanent Residents or Citizens of Australia or New Zealand
Travel Requirement
No travel is expected with this role
Relocation Assistance:
This role is not eligible for relocation
Remote Type:
This position is a hybrid of office/remote working
Skills:
Agility core practices, Analytical Thinking, Business process improvement, Commercial acumen, Communication, Conflict Management, Creativity and Innovation, Customer centric thinking, Customer enquiries, Customer experience, Customer value proposition, Digital fluency, Resilience, Sustainability awareness and action, Understanding Emotions, Workload Prioritization
Legal Disclaimer:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with disabilities may request a reasonable accommodation related to bp's recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an accommodation related to the recruitment process, please contact us to request accommodations.
If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.
