Senior Billing & Revenue Officer

About Us 
Automic Group brings together modern purpose-built technology with a dynamic and experienced team to tailor solutions for companies and funds to understand, engage and manage their investors. We provide a cloud-native single registry, employee share plan and board management platform, and professional services including company secretarial, ESG, accounting and finance, and investor and media relations. 

Today, over 1,400 ASX listed and unlisted clients trust Automic’s 250 employees to manage their registry, investor and board requirements – and Automic is ranked number one on the ASX by number of companies serviced, with 750 listed clients. In the past two financial years, Automic has won 50%of IPOs and 70% of listed companies who have switched registries. 

Our culture is innately entrepreneurial, comprising people who thrive in an atmosphere where ideas, actions and initiative are encouraged. Our core values, Customer Success, Ambition, Equality and Team are at the foundation of who we are and how we operate.

The Role

As a Senior Billing & Revenue Officer, you will be responsible for managing monthly billing and revenue reporting for the Registry Operations team, including maintaining accurate and up-to-date billing records, reviewing and analysing billing notes, and creating and processing invoices. You will also be tasked with resolving billing queries and troubleshooting issues, communicating with customers and internal stakeholders, and finding solutions to challenges in billing, revenue, and accounts receivable to improve processes.

The ideal candidate will have experience in revenue recognition, strong communication and collaboration skills, and advanced knowledge of MS Office products.

In this role, you will have the opportunity to join a high-growth company with a strong track record of success, develop your skills and expertise in a fast-paced and entrepreneurial environment, and work on a range of projects and processes that will challenge and engage you.

Responsibilities

• Maintain accurate and up-to-date billing records for the Registry operations team.
• Meticulously review billing notes and analyse information before processing invoices.
• Create new customer accounts and manage changes requested by Customer Success Managers and customers.
• Update customer records with new and renewed contract information.
• Produce ad hoc and monthly invoices efficiently and accurately to verify revenue recognition closure.
• Prepare and reconcile balance sheet movements, such as Unearned Income.
• Resolve billing queries and troubleshooting changes for internal stakeholders, and updates in the system (NetSuite) as they arise.
• Communicate with customers and manage inquiries received through the accounts mailbox.
• Find solutions to challenges in billing, revenue, and accounts receivable to improve processes.

Demonstrated Capabilities

• Accounting or related degree or equivalent preferred.
• Proven experience in a similar role and sound knowledge of revenue recognition.
• Comfortable dealing with and communicating effectively with various departments that play a role in the Billing and A/R functions.
• Excellent advanced knowledge of MS Office products (particularly Excel). NetSuite ERP system experience will be advantageous.
• High degree of attention to detail and agile thinker.
• Effectively contributes to process improvement initiatives, finding solutions to complex billing, revenue, and accounts receivable issues.

Benefits

• A positive and collaborative work culture.
• Employee recognition and rewards initiatives.
• Comprehensive training and ongoing development programs.
• Career advancement opportunities within the organisation.
• An impressive list of employee benefits including discounts on retail, bills, wellbeing, and entertainment.

Diversity
Creating a workforce that actively embraces diversity, inclusion and a sense of belonging is key to our success. We believe in treating everyone fairly which means that inclusion, removing barriers, striving for equity and embracing diversity are woven through our values and behaviours. We encourage applications from all backgrounds, different abilities and communities and are committed to providing a work environment that enables you to thrive, whatever your circumstances. When you apply, please note the pronouns you use and any workplace adjustments you may need to enable you to put your best foot forward during the interview process.

Acknowledgement of Land
In the spirit of reconciliation, Automic Group acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea, and community. We pay our respect to Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

Working Rights
Only applicants with work rights in Australia can be considered for this position. Preferred candidates will be required to undertake pre-employment screening, including a National Police Check and an ID check.