Senior Case Manager | Workers Compensation

Procare Group is an ever-growing national business of over 25 years. Our values are at the core of our business; Work Together, Be Accountable, Clarity in Communication and Find a Solution. Our vision is to be the most respected national rehab and wellbeing business in Australia with a focus on delivering high value for our customers through every interaction.
 
We value our people and know that fantastic talent is the only way to shape our future success. We’re all about building a high-performing team, where we embrace collaboration and new ways of thinking.
 
We are seeking a Senior Case Managerto come on board and join our expanding Injury Management team! 
 
About You: 
 
You are passionate about all things Workers Compensation! You are able to work with the parameters guided by clients and offer a balanced and strategic approach to your work. You are organised, structured in your working and understand the importance of this as well as providing the highest quality of customer service to clients.
 
The role of the Senior Case Manager will be working with 1 self insurer in the application of case management in NSW. However you will be linked with an extended team that works with a range of different clients such as Aged Care, Retail, Construction and Pharmaceuticals.
 
We are flexible with working hours but seeking full time availability.
 
More about you:

• Minimum 5 years case management experience (mandatory);
• Experience working within self-insurance (highly regarded);
• Understand the day to day requirements of application of benefits and Claims Management including calculating PIAWE, drafting disputes, applying the reasonable and necessary test to medical treatment and legal proceedings;
• A current Police Clearance (or willingness to obtain);
• Excellent time management skills;
• Independent working with ability to fit into multiple different work scenarios;
• Strong communication skills both written and verbal;
• Strong attention to detail, critical thinking & problem solving;
• A sense of urgency in day to day activities;
• Honesty, integrity, a good team attitude & positive approach.

Day to day you will be:

• Supporting people to recover and return to work and pre-injury activities;
• Providing quality case management across various jurisdictions including WC, Life Insurance and private industry;
• Liaising with health professionals, specialists, employers, insurers and other key stakeholders to drive positive outcomes for clients.

Why Procare? 

• Combination of work from home and onsite work as requested;
• Access to our external employee assistance program;
• Equipment provided including laptop and iPhone;
• A thorough induction program;
• Our commitment to your work-life balance combined with a genuine and friendly working culture;
• Flexible working options including working from home regularly;
• Regular staff celebrations, charity involvement and awards events;
• Ongoing opportunities for career progression across a successful and growing business.  

If you are looking to join a focused and driven team, as part of a family-started company, have the drive to succeed and take pride in providing a high-quality service, we want to hear from you!   
 
For more information, check out our website www.procaregroup.com.au or contact our careers team *******@procaregroup.com.au.   
 
Send in your application via the link with your CV and cover letter.
 
As an Equal Opportunity Employer, Procare Group is committed to Equality, Diversity and Inclusion in our everyday working practice. We strongly encourage applications from those who meet the role criteria of all abilities and cultures including people who identify as Aboriginal and Torres Strait Islander and people living with a disability.