Senior Claims Consultant - Recoveries

• Excellent opportunity to take your career to the next level
• Supportive team, community minded company, extensive training program
• North Lakes location, ability to work from home if restrictions occur

The Role:

An exciting opportunity to join the Complex and Legal Recoveries team in the role of Senior Claims Consultant. You will be responsible for managing a portfolio of complex liability and legal files focused on achieving cost effective and quality claims handling through robust relationships with team members, internal and external service providers.

Your primary responsibilities will be:

• Manage a portfolio of recoveries files where liability and/or quantum is in dispute.
• Assess liability and recovery potential
• Negotiate with third party insurers and legal representatives
• Utilise careful preparation, high levels of attention to detail and sound judgement to assess best liability and quantum outcomes to move the files forward
• Obtain a suitable outcome through effective negotiation and follow up with other insurance companies and legal representatives
• Application of Insurance Contracts Act, Code of Practice and other regulatory authorities

Knowledge & Experience:

• Demonstrated ability to work autonomously and think proactively along with proven innovation
• and solution based solving skills.
• A track record of strong stakeholder management and influencing skills
• A background in managing complex insurance claims including legal litigation, desirable
• Ability to maintain strong relationships with internal & external stakeholders
• Highly developed written and verbal communications skills
• Strong creative and strategic thinking to leverage department performance
• Strong attention to detail

Ensure your manager or team leader is aware of your application. If this sounds like your next challenge, click on the APPLY NOW button and submit your application.

Alternatively, for a confidential conversation, feel free to contact Jo Haidle from the Recruitment team.