Address About Cloud Software Group
Cloud Software Group combines the capabilities of both Citrix and TIBCO, creating one of the world’s largest cloud software providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud solutions to get work done – from anywhere. Members of our team will tell you that we value diverse lived experiences, varied perspectives, and having the courage to take risks. Our teams are encouraged to learn, dream, and build the future of work. We are on the brink of another Cambrian leap - a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud
About This Team
As our best practice face of Citrix for Department of Defence employees, we are primarily engaged in customer facing or internal professional services engagements. Its exciting deploying Citrix Workspace and Security technologies to enable a secure, consistent and phenomenal employee technology and work experience! Come and be part of our inclusive team.
Job Description
Crafting and delivering a variety project deliverables for customer and internal projects (system integration, whitepapers, scalability and performance tests). Leading our standard customer engagements of low to medium complexity.
Duties and Responsibilities
Applying server-based computing concepts, professional document creation standards, time management strategies, Citrix product and technology knowledge and experience, software installation guidelines and networking skills to internal consulting assignments and client engagements.
We apply our consulting skills in accordance with our Citrix Consulting Methodology.
We are continually developing the vital skills required to be effective in the role and to achieve proficiency in one or more relevant technologies.
We Display a growth mindset by solving problems and seeking help from more experienced team members or other available sources (e.g. knowledge base articles and manuals) when needed.
Curiosity is one of our key Citrix values. You will thrive as a standout colleague keen to supplement their skills with project experience, self-study manuals and point of need training.
We are encouraged to lead 'standard' engagements of low-to-medium complexity and you will be responsible for completing these projects.
Growing your technical capacity beyond the core Citrix products and underlying technologies drives us. We are capable of breaking down sophisticated problems into smaller easier to tackle problems and to follow a structured process to resolve them.
Perceived as a significant individual contributor to the project and team player who helps coordinate activities to ensure task completion.
Thrive being current on the latest tools, principles and practices within Citrix and in the industry.
Proactively contributing information and ideas with others whilst also seeking and accepting advice from others.
Promoting the services offered by Citrix Consulting both internally and externally.
Prioritising and focusing on what is most meaningful for individual deliverables, but never at the expense of the overall team outcomes and project success.
Required Experience/Skills
Security clearance: Negative vetting level 2 (NV2) is required but candidates with negative vetting level 1 (NV1) may apply but are expected to attain NV2 security clearance within the probationary period.
Working knowledge of server-based computing concepts, software installation guidelines and networking fundamentals (e.g. switching, routing).
Experience in installing, configuring and/or supporting Windows core infrastructure and Citrix Virtual Apps and Desktops (previously known as Citrix XenDesktop) is essential.
Looking to develop skills with either AWS, Azure, or Google technologies.
Display initiative, ability and accountability to execute engagements requiring minimal direction.
Welcome the ability to independently tackle problems.
Have stellar professional communication and standards of document creation.
Positive customer service attitude.
Are an active networker, displaying learning and leadership skills, exercised in professional affiliations.
Are prepared to travel up to 70-80% of the time (including international travel).
Nice-to-Haves
Configuring and/or supporting any of the following solutions; profile management (e.g. Microsoft FSLogix, Ivanti Environment Manager), application virtualisation and/or isolation (e.g. Microsoft App-V), Remote Desktop Services (RDS), Virtual Desktop Infrastructure (VDI) or hypervisor (e.g. Citrix Hypervisor, VMWare vSphere).
Configuring and/or supporting network infrastructure. Experience configuring and/or supporting Citrix Application Delivery Controller (ADC) platforms is preferred.
CCE-V, CCE-N, MCSE, CCNA, Microsoft Azure and/or AWS certifications are preferred. Successful candidates are expected to attain CCP-V and CCP-N certifications within the probationary period.
Education
Bachelor of Engineering and/or Bachelor of Information or equivalent industry equivalent experience.
1-3 years of experience as a consultant or 5+ years of experience as a (senior) systems administrator.
Pay & Benefits Summary
401(k) and retirement benefits
Reimbursement for travel
Health benefits
Time off allowance
Tuition reimbursement
Team outings and events
Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination on the basis of age, race, color, gender, sexual orientation, gender identity, ethnicity, national origin, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions, marital status, protected veteran status, and other protected classifications.
