The Senior Correspondence Officer, Office of the Executive Director Infrastructure Operations (EDIO) will:
- Support the provision of accurate and timely advice in response to ministerial and departmental correspondence, briefs and executive documents.
- Prioritise and coordinate the flow of correspondence to ensure efficient and timely preparation of departmental briefs and correspondence.
You will have responsibility for (but not limited to) the following:
- Coordinate the distribution, tracking and flow of briefings and correspondence for the approval of the Assistant Director-General Infrastructure Services and senior executives of the department, and meet competing timelines.
- Coordinate and prepare responses to incoming Ministerial, Director-General, Deputy Director-General, Assistant Director-General and Executive Director correspondence, briefing notes and requests in consultation with Ministerial and Executive Services Unit and senior staff of the Branch.
- Ensure that briefings and correspondence are prepared in accordance with the department's Ministerial and Executive Services Guidelines.
- Establish and maintain strong working relationships and networks with clients and departmental officers to ensure a culture of service delivery and achievement of negotiated guidelines.
- Search electronic and paper records, including the department's electronic document records management system for information and documents required by clients and ensure that requests are processed promptly and within set timeframes.
- Work with team members to ensure high quality document management services are delivered by continually reviewing and seeking improvements in administrative systems and processes, by leading by example and seeking feedback from all stakeholders.
- Identify, prepare and provide style guide and correspondence management training to branch officers to ensure awareness of expectations in respect to documentary consistency.
- Contribute to the development and improvement of policies, procedures, systems and standards applicable to the Branch.
Ideally, the successful candidate will have the following skills, capabilities and knowledge:
- Understands the work environment and has a high level skill in editing briefs and correspondence with the ability to adhere to required organisational standards.
- Demonstrated ability to establish priorities and achieve successful outcomes within a pressured environment and under specific deadlines.
- Demonstrated ability to develop and maintain stakeholder relationships both autonomously and as part of a team.
- High level of knowledge and proven ability in processes and systems used to manage a high volume of executive documents and maintain confidentiality.
- High level interpersonal, written and oral communication skills including liaison, consultation and negotiation skills demonstrated through interactions with internal and external stakeholders in the preparation of reports, cabinet submissions, briefing papers and correspondence.
Closing Date: Wednesday, 19 October 2022
To apply please attach the following:
- a brief resumeincluding contact details for 2 referees (one of whom should be your current supervisor)
- a maximum 1 page cover letter indicating the experience, capability and personal qualities that make you the ideal candidate.
Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department.
Applications from recruitment agencies will not be accepted. #LI-PRIORITYThis work is licensed under a Creative Commons Attribution 3.0 Australia License.