Company

Communities, Housing and Digital EconomySee more

addressAddressRockhampton, QLD
type Form of work3 hours ago
CategoryCustomer Service

Job description

Key responsibilities include:
  • Provision of leadership, guidance and support to the Manager and all staff through the effective coordination of a range of activities such as workload and workforce management and planning, that support service delivery's vision and strategic priorities.
  • Creating a team culture which thrives on communication, collaboration, continuous improvement, positivity, safety, learning and capability building.
  • Being an active and positive member of the local leadership team, working cooperatively across the office, Region, the Service Delivery Network, Division and Department.
  • Ensuring staff are supported to achieve excellence in their performance at work through promoting and supporting a high performance culture that maximises potential to achieve service delivery and strategic objectives.
  • Effectively applying Human Resource (HR) management policies and principles by coordinating and monitoring the delivery of service consistent with financial, HR and administrative delegations and responsibilities.
  • Developing and applying a high level of awareness and understanding of protocols and issues impacting on Aboriginal and Torres Strait Islander peoples to facilitate improved service delivery and customer outcomes and communicating effectively and sensitively with people from different cultural backgrounds, particularly Aboriginal and Torres Strait Islander peoples, to establish and foster quality relationships.
  • Leading, modelling and fostering professionalism, accountability and ethical behaviour and being a pro-active change agent across the network.
  • Leading and ensuring you establish and maintain a workplace safety culture by ensuring that all policies and practices concerning Workplace Health and Safety are applied and a part of day to day operations.
Please note that field work is a regular requirement of this role and conditions in the field are changeable and can at times be volatile, requiring varying degrees of vigilance and management of risk. Mandatory requirement: Class C driver's license
Applications will remain current for 12 monthsThis work is licensed under a Creative Commons Attribution 3.0 Australia License.
Refer code: 838487. Communities, Housing and Digital Economy - The previous day - 2023-06-01 21:28

Communities, Housing and Digital Economy

Rockhampton, QLD
Jobs feed

Pakenham - Stable Staff & Riders

Annabel Neasham Racing

Pakenham, VIC

Permanent

Clinical Specialist - Electrophysiology - VIC

Boston Scientific

Melbourne, VIC

Permanent

Customer Service Manager rebel RCX Rebel Doncaster

Rebel

Doncaster, VIC

Permanent

Casual Relief Teacher

Haileybury

Keysborough, VIC

Permanent

Functional Consultant - Asset Management & HRIS

Aurec

Glen Waverley, VIC

Permanent

Centre Manager - amazing salary + generous incentives

Early Years Talent

Keysborough, VIC

$110,000 per year

Catering Assistant

Compass Group

Mentone, VIC

$24.08 per hour

People Business Partner Victoria

David Jones

Melbourne, VIC

Permanent

Business Development Manager - Architecture

Aspect Personnel

Melbourne, VIC

$110,000-140,000 per year

Human Resources Graduate - VIC

Bmd Group

Melbourne, VIC

Permanent

Share jobs with friends

Senior Customer Service Manager

Queensland Government

Cairns, QLD

2 weeks ago - seen

Senior Customer Service Manager

Queensland Government

Cairns, QLD

2 weeks ago - seen

Senior Services Manager

Dt Infrastructure

Brisbane, QLD

3 weeks ago - seen

Senior Relationship Manager

Realway Property Partners

$75,000 - $75,000 a year

Toowoomba, QLD

4 weeks ago - seen

Senior Records Management Officer and Records Management Officer

Cook Shire Council

Cooktown, QLD

4 weeks ago - seen

Senior Systems Information Management Officer (eDRMS)

Queensland Government

Brisbane, QLD

4 weeks ago - seen

Senior Customer Experience Manager

Winson Group

Brisbane, QLD

4 weeks ago - seen

Senior Property Manager / In-house Relationship Manager

Oyster People

Gold Coast, QLD

a month ago - seen

Senior Relationship Manager

Realway Property Partners

$75,000 Salary + Car + Super

Toowoomba, QLD

a month ago - seen

Senior Customer Management Officer Smart Metering

Atlamgroup

Nerang, QLD

a month ago - seen

Senior Services Manager

Dt Infrastructure

Ormeau, QLD

a month ago - seen

Senior Customer Service Manager

Department Of Housing

$110,216 - $117,693 a year

Caboolture, QLD

a month ago - seen

Senior Customer Service Manager

Department Of Housing

$110,216 - $117,693 a year

Ipswich, QLD

a month ago - seen

Senior Records Management Officer and Records Management Officer

Cook Shire Council

Cooktown, QLD

a month ago - seen

Senior Customer Service Manager

Department Of Housing

$110,216 - $117,693 a year

Woodridge, QLD

a month ago - seen

Senior Customer Service Manager

Queensland Government

Hervey Bay, QLD

a month ago - seen

Senior Customer Service Manager

Queensland Government

Manoora, QLD

2 months ago - seen

Senior Customer Service Manager

Queensland Government

Brisbane, QLD

2 months ago - seen