Address
Form of work About the Role
The purpose of a Senior Business Analyst is to assist the business stakeholders identify the problem and the expected business and customer outcomes that will determine their actual needs. This is achieved by understanding where the business is today (the current state), where they wish to go (the future state) before determining the gaps that identify the end-to-end business requirements. Identifying options to the stated problem and outcomes enables the business to select a solution that best fits.
Key Accountabilities
Determine and plan fit for purpose business analysis
Plan and facilitate business analysis activities / workshops as required
Complete upfront analysis to provide an understanding of the problem / opportunity to be solved
Complete and analyse the current state position to ensure the baseline position is understood by all impacted stakeholders; including mapping current processes where required
Complete operating model and business impact assessments for the initiative
Deliver mapping of the proposed To Be / future state processes to the required level of detail
Ensure operational risks are identified, understood and mitigated by the business in relation to in-scope changes
Document fit for purpose business requirements that clearly identify the gap between the current state and the required end state and that meet the needs of all impacted stakeholders
Manage approval of business requirements and all changes to these throughout the change lifecycle
Facilitate identification and analysis of proposed solutions to determine which solution best fits the business need, identify gaps and shortcomings in solutions and determine any necessary workarounds or changes to the solution by engaging with the right people
Ensure each gap between current state and future state can be traced from a requirement/s through to benefit
Review all solution documents and ensure alignment with business requirements and benefits
Manage requirements through the lifecycle (from solution, testing, delivery) in order to ensure that the business benefits, linked to the requirements, are achieved and appropriately documented
Complete assessments of change to scope against benefits and cost of change
Understand and communicate to stakeholders the impacts of change across the operating model
Throughout the change lifecycle raise risks associated with the change, identify the mitigants that will enable these risks to be effectively managed and ensure the risk is allocated to the correct owner
Support defect triage during testing
Support Technical Writers
About you
Ideally you will have 3 to 5 years in a similar role and advanced knowledge of a discipline and/or broad knowledge of a function and the knowledge of Banking and Finance Industry in Australia. You will have the ability to plan, organise and manage your own time, be outcome orientated and have strong communication skills.
To be successful for this role, you will have:
Process modelling and business writing experience
Experience working within a highly regulated environment
Experience within the Banking and Finance Industry
Proven experience in an AML / Fraud / KYC environment
Demonstrated sound knowledge of AML / CTF legislation and Fraud risk management
Demonstrated knowledge of contemporary data control and governance frameworks – including external regulatory expectations
Strong operational experience preferably within the financial crime operations environment
A degree / qualification would be well regarded however are not essential
Exposure to different system development & project management methodologies
Understanding of business process improvement methodology
About Us
BOQ is one of Australia’s leading regional banks and provides a genuine alternative for Australian financial services customers and employees. Our purpose is to create prosperity for our customers, shareholders and people through empathy, integrity and by making a difference. Our ambition is to be known as the bold challenger bank; with multi-brands that are digitally enabled with a personal touch.
BOQ is passionate about providing opportunities for you to develop your career as we continuously adapt and deliver in a transformational and collaborative environment with a strong focus on community.
BOQ’s Inclusion vision is to foster a workspace that values and leverages difference and creates new possibilities, a place where our people feel confident to bring their best selves to work every day. We embrace difference and believe that our workforce should reflect the customers and communities that we serve.
In 2021 BOQ Group was awarded a Workplace Gender Equality Agency (WGEA) Employer of Choice for Gender Equality citation.
Our Benefits
Flexible working arrangements
Discounted financial products
Salary sacrificing options
Paid parental leave with no minimum
Paid volunteer days
Purchase annual leave
BUPA Corporate Plan
Employee Assistance Program (EAP)
A ‘zero tolerance’ to Domestic and Family Violence (DFV) with active support for employees experiencing DFV
Accessible work support through various practices, systems, office adjustments
Gym, shopping, technology and travel offers
5 employee diversity network groups focusing on; First Nations Reconciliation Council, Proudly ME (LGBTIQA+), Multicultural, Gender and Early Career.
BOQ Group is a member of Pride in Diversity and a participating organisation in the Australian Workplace Equality Index.
How to Apply
To apply for this role please follow the links or apply via our Careers Page.
The Bank of Queensland is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.
If you are successful for a role with the Bank of Queensland, it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligations under the Anti-Money Laundering and Counter Terrorism Financing Act. These checks may include, but are not limited to: identity, verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, bankruptcy checks.
Job Reference: BOQ02231
