Senior It Technician - Msp

Senior IT Support Technician - MSP

RDS IT Solutions is an MSP based in Wollongong NSW.
We are looking for an experienced technician with experience in the MSP side of IT, specifically complying with E8 and best business practice.

Candidates must hold a NSW Driver's license and have a motor vehicle.

A successful candidate must have extensive experience with:

• MSP based work
• SLA
• Ticketing systems,
• Windows
• Good networking fundamentals
• SME Experience
• Good Business fundamentals

Job Tasks & Responsibilities

• Dedicated site management
• Consulting with manager re ticket escalation - Service
• Record keeping & Document creation
• Managing & Administering 365
• Face to Face contact with MSP Customers.

Job Types: Contract, Full-time
Contract length: 3 months

Salary: $45,000.00 – $80,000.00 per year

Benefits:

• Professional development assistance
• Work from home

Schedule:

• 8 hour shift

Supplemental pay types:

• Overtime pay

Ability to commute/relocate:

• Dapto, NSW 2530: Reliably commute or planning to relocate before starting work (Required)

Work Authorisation:

• Australia (Required)