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Develop good working relationships with all stakeholders
Support initiatives across the business to enhance customer experience
Reports to Head of Chief Operating Officer
About the role
At ANZ our purpose is to shape a world where people and communities thrive. We’re making this happen by improving the financial wellbeing and sustainability of our customers so they can achieve incredible things– whether they’re buying a home, building a business or saving for things big or small.
The Senior Manager Business Governance & Control is accountable for facilitating the implementation of risk management activities within the business to ensure business risks are well managed. This includes developing monitoring mechanisms and strengthening controls across processes within the business. The job incumbent also covers business performance management. And is critical to making this happen and will -
Ensure nil operational losses in the process
Monitor operational losses by delivering best practices Operational risk management Quality Assurance programs and Business Continuity at ANZ and through monitoring of NLL’s and KRI in Operation and Country for ORCC Report
Streamline processes resulting in increased FTE efficiency and potential FTE savings (eg moving administrative tasks for country assurance staff to focus on value add activities)
Promote risk culture, create an environment of open communication and proactive risk management in the business
Focus on ensuring risk management is part of our operating rhythm eg. Audit, Key Risks, Key Controls, Reportable events, external events, emerging risks, outsourcing governance etc
Role Location: ANZ, Port Moresby PNG
Role Type: Permanent / Full time
What will you bring?
To grow and be successful in the role, you will ideally bring the following:
Good knowledge of the principles of Operational Risk Management, Compliance and Auditing
Excellent written and oral communication, planning, problem solving and organizing skills
Strong knowledge of front/back-office processes and procedures and related controls
Good problem identification & resolution skills
You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.
So, why join us?
To grow and be successful in the role, you will ideally bring the following:
- Good knowledge of the principles of Operational Risk Management, Compliance and Auditing
- Excellent written and oral communication, planning, problem solving and organizing skills
- Strong knowledge of front/back-office processes and procedures and related controls
- Good problem identification & resolution skills
You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.
Job Posting End Date
12/06/2023, 11.59pm, (Melbourne Australia)