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Form of work At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world.
Do your life’s best work!
Here within our BRAND NEW Norwest clinic we are looking for a permanent Senior Patient Services Officer which relates to the role of a Senior Medical Receptionist. We are looking for an energetic, adaptable person with strong communication skills as you'll be liaising with many different stakeholders within the clinic.
On offer is a permanent full-time opportunity, working 38hours/week Mon-Fri.
What you’ll do:
As the Senior Patient Services Officer, you are responsible for the leadership of the Administration team (within the designated centre) in the delivery of high-quality patient centred services. This is a hands-on role, responsible for providing direction on daily matters pertaining to reception, patient administration and patient accounts services.
Who you are:
Demonstrated experience in managing and leading a team of 3 or more staff.
Demonstrated ability to provide excellent customer service in a healthcare environment.
Strong experience in medical administration and reception management.
Strong management and communication skills, with the ability to liaise with and effectively influence staff & patients.
Demonstrated understanding of and ability to provide excellent leadership in line with the organisation’s values.
A collaborative approach to delivering exceptional patient centred services.
Willingness and ability to proactively implement continuous improvement and change initiatives.
Able to effectively and collaboratively solve problems as they arise.
High level Medical accounts processing skills including knowledge of Medicare, DVA and private health funds.
Ability to use clinical administration systems, as well as Microsoft Office software for data analysis and reporting purposes.
Demonstrated business acumen.
Flexible approach to work.
Diploma of Medical Administration or equivalent experience.
What’s in it for you
Modern facility and team focused Culture.
Great work/life balance – Monday – Friday shifts.
Internal career development opportunities globally.
All employees and their family members have access to free confidential support that is completely external to GenesisCare including financial, nutritional and wellbeing coaching, legal advice & counselling.
Learn and grow with our award-winning development programs.
Free access to thousands of LinkedIn training courses.
Range of benefits such as 12 weeks paid parental leave.
Brand new state of the art facilities!
Thriving close-knit culture and communities.
Supportive environment with encouragement and challenge to live your highest potential both professionally and personally.
To be part of the exciting journey in healthcare and make a difference in our patients’ clinical and emotional needs.
Please note:
In line with the Public Health Order, all GenesisCare employees are required to be vaccinated for COVID-19. To be eligible for consideration to perform work for GenesisCare, all recruits must provide evidence against COVID-19 and comply with the requirements of the Public Health Order prior to appointment.
Who we are:
We are 6000+ highly trained healthcare professionals and support staff across the United States, Australia, the U.K, Spain and China, designing cancer and heart disease treatments to help patients achieve the best possible life outcomes.
Global care
Across the world, we have more than 580+ centres to help us bring the right care to our patients. Every year our team sees more than 1.4 million patients globally across our Oncology, Cardiology & Sleep Medicine Centres.
People centricity is at the heart of what we do and we pride ourselves on making our people a priority, whether that be a patient or an employee. We aim to build culture of ‘care’ that is patient focused, and performance driven. Our people promise is “do your life’s best work, by always growing, having a profound human impact and making great things happen together.” If you’d like to truly make a difference, join us at GenesisCare!
GenesisCare is an Equal Opportunity Employer.
