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Salary- Full Time, (12-month Max Term contract)
- Location: Deception Bay, QLD
- Make a meaningful difference to the lives of Australians in need
When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we stand together with anyone who needs us, for as long as they need us. Find out more and .
Your Opportunity
The Intensive Family Support Service provides in-home support to families with children 0-18 years who may be at risk of entry into the statutory child protection system. We seek to actively engage families in a voluntary case management process that is client driven and strengths based. The aim of our service is to increase the safety, wellbeing and belonging of children and their families through greater connection to supports, services and community.
In this role you will be responsible for providing expert case practice advice as well as leadership to a team of family support practitioners managing caseloads of clients with multiple and complex needs. You will support the Program Manager to deliver high quality and contractually compliant services and actively strengthen connections with other relevant services in the area.
Your key responsibilities will be to:
- Act as the first point of escalation for clients and service staff, and actively participate in case management to overcome challenging issues or relationship breakdowns.
- Provide guidance, support and leadership to the team of Practitioners and actively encourage and motivate staff towards achieving client outcomes.
- Develop strategies to actively engage resistant clients.
- Assist clients in the process of transition out of the service into independence or other services.
- Lead and/or participate in case-conferences including family decision making with other professionals.
- Support Program Manager to conduct staff meetings and conduct quality audits of case files.
- Degree in Human Services, Social Work, Social Science, Psychology or other relevant field
- Demonstrated experience in the professional supervision of team members involving critical reflection, to enhance both their practice skills and professional knowledge
- Ability to plan, implement, facilitate and monitor family intervention activities
- Knowledge and understanding of Child Protection legislation and child protective concerns
- Demonstrated crisis management skills
- Demonstrated ability to produce written case notes and quality reports that are clear and well-structured with evidence of sound theoretical understanding
- Demonstrated understanding of Early Intervention principles in working with families with multiple and high complex needs
- Understanding of Vicarious Trauma and Self-Care to manage personal impact from exposure to critical and complex issues
- Evidence of full Covid 19 vaccination
Our culture
Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.
We're committed to the safety and wellbeing of each other and the people we serve.
We recognise and respect diversity. So, whoever you are, if you're skilled and actively support our purpose and values, you would be welcome at Mission Australia.
Find out more about a .
If you need support to submit your application, please email .
Your benefits
- Rewarding work - every day you know you're making a real difference
- Not-for-profit salary packaging, reducing your tax (details via
- Generous discounts with health insurance and major retailers
- Free external, confidential counselling and access to
How to apply
View the and click “Apply now”. We will respond to your application.
Applications are shortlisted as they are received. Please apply as soon as possible to be considered. Thank you
Advertised: 30 Jan 2023 E. Australia Standard Time
Applications close:
