Company
Rezdy is the world's leading independent B2B cloud-based booking and distribution platform in the experiences sector. Our mission is to power the growth of the experience industry through tools and connections that make life easier.
Chances are, if you've ever booked a tour or activity, you've interacted with Rezdy's platform. On the one hand, we help 'experience' suppliers, such as whale watching tours, cooking schools and amusement parks manage their bookings online and connect with a wide distribution and resale network. On the other hand, we help those looking for experiences and inventory to resell to expand their own customer offerings, such as online travel agencies (OTAs), tourist information centres, hotel concierges and local travel agents.
We're a well-established global 'scale-up'. We launched in 2011 and now help thousands of suppliers and resellers in over 100 countries to get more bookings, save time and get connected to one another.
So, what is the role? We're glad you asked!
We're a passionate group of designers & product people setting ourselves up to learn, grow, and have a massive impact on the experiences industry.
Every day businesses use our booking software to sell, manage & provide experiences to travellers around the globe. They rely on our software to manage reservations, process bookings and distribute products through relevant third parties.
This is where you come in: we're searching for a Senior Product Designer to join our connectivity team. You'd work alongside your product & engineering peers to understand, ideate, test & evolve the product; solving core customer problems in a way that works for the business.
So we're looking for a Senior Product Designer to lead the team in continuous discovery; identifying valuable opportunities to pursue and driving the design of experience our customers love.
Responsibilities
We're after a Senior Product Designer that can help us understand customers needs, and help find answers quickly through experimentation. Someone that can reach into a growing toolbox of ideas, methods, workshops and skills to help bring solutions to market.
We're after a designer who will:
Collaborate with engineers, product & your fellow designers to achieve business outcomes through great design
Design experiences that improve the performance, perception and all round delightfulness of our distribution solutions
Create & communicate customer value that drives adoption of our connections for both sides of the market
Collect & work with data, both qualitative and quantitative, to make quick decisions, to drive our experiences forward, and to communicate successful outcomes
Work iteratively on designs of different fidelity to move solutions forward through validation and experimentation to ultimately deliver delightful, valuable customer experiences
And finally, just have fun, share what you learn and bring yourself to our growing design team. We believe that we achieve more together than we do alone.
About you
The ideal human for this role (yes, sorry no robots) is a designer with experience, talent and a whole lotta passion for people, travel and UX. A designer who can show us how good product design has an impact. Someone who is keen to grow their skillset, and help bring those around them forward on the journey too.
This role's focus is a B2B distribution & connectivity part of our product, so we're on the hunt for a designer with relevant career experience in this area. Like all our design roles, using design & research tools and being able to validate assumptions with customers goes without saying.
We're looking a little deeper: how comfortable are you with experimentation & lean design? How are your workshopping & co-design muscles? And, are you any good at online pictionary?
We're keeping our eyes open for things like
Several years of experience as product/UX designer
A strong portfolio that demonstrates experience with B2B products or ecommerce experiences
Strong UX design skills and knowledge of best practices
The ability to understand and apply data to support decisions
Rock solid communication & collaboration skills; you can bring a team along for the journey
Eagerness to learn, and
The ability to work autonomously without going AWOL
If you think that this role sounds like a good career move for you, that it aligns with what you're passionate about, then reach out to us; apply today, because we want to hear from you!
We believe in nurturing an adventurous spirit; owning it and making it happen and achieving more together - these are our values!