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Company

Clark EquipmentSee more

addressAddressCairns, QLD
CategoryEngineering

Job description

A position exists for an experienced Service Administrator to join the team in our Cairns branch. This is a great opportunity with a large, stable and reputable organisation.

Job details:

  • Respond to customer enquiries and prioritise service response.
  • Provide client Estimates/Quotations as advised by the Service Department.
  • Follow-up on outstanding service related issues with Customers and internal stakeholders.
  • Liaise with internal departments to coordinate field service priorities.
  • Coordinate Field Service work allocation and parts support
  • Maintain Job Allocation Schedule and Field Service on-call register.
  • Manage Field Service Leave Roster.
  • Data entry and processing job orders
  • Manage Filed Service Work in Progress
  • Processing of Field Service invoices and COD Customers
  • Warranty claim processing

What we are looking for:
We are seeking an individual who has exceptional communication skills, is highly focused on attention to detail, and who can provide excellent Customer Service Support to our clients in a competitive retail market. You should have excellent time-management skills and the ability to work under pressure at a fast pace within a close team environment

Following skills are advantageous:

  • Mechanical knowledge in earthmoving equipment is highly desirable, but not essential.
  • Computer skills in Microsoft and ability to learn our mainframe system quickly

Benefits:

  • Competitive Salary
  • Training on products
  • Rostered day off

To apply:
Send resume and cover letter through to:
cairnsjobs@clarkequipment.com
Only shortlisted applicants will be contacted.

Only shortlisted applicants will be contacted.

Request

Computer skills
Refer code: 698024. Clark Equipment - The previous day - 2023-03-20 20:52

Clark Equipment

Cairns, QLD
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