Address- Established Skoda Workshop
- Large Automotive Group
- Great Working Environment
Eastside Skoda is part of the Jefferson Automotive Group, one of Melbourne's largest privately owned automotive dealership networks. We recognise that our customers have high expectations, not just of their vehicles, but the total ownership experience, including after sales service.
With a long history and positive outlook for the future, our workshop is looking to employ a Service Advisor to assist with our large customer base.
The position would suit an individual with Volkswagen Group Australia brand dealer experience (but it is not essential}. Whilst a high level of automotive technical knowledge is desirable, this is a role with a focus on customer satisfaction, efficiency and organization. Appropriate training will be provided to ensure success in this role.
Responsibilities of this role will include, but not be confined to:
- Assist customers with bookings and service enquiries.
- Provide quotes on service and repairs
- Meet and greet customers on arrival
- Liaise with mechanics, salespeople and other internal staff.
- Process repair orders and invoices
- Ensure customer satisfaction levels exceeds expectations
- Meet and Exceed Sales Targets as set by Management
The successful applicant will:
- Have an appreciation of an automotive workshop environment
- Have excellent customer service and communication skills
- Be self motivated
- Be well organised and able to work in a fast paced environment
- Have general computer knowledge.
- Have a neat and tidy appearance
- Be willing to learn
What will we offer ?
- An excellent remuneration package based on suitability
- A highly qualified and focused team
- Strong Managerial support
We are a transparent customer based/focused business which prides itself in getting the job done right the first time.
If you believe you have what it takes to become part of an exciting team and want to enquire about this excellent opportunity please contact:
Tony Ramsay, Service Manager Eastside Skoda
(03) 9878 7***
or forward your resume and covering letter to:
*******@eastsideskoda.com.au
Due to the specific nature and requirements of this role, only shortlisted applicants will be contacted for an interview. Applications from unsuccessful applicants will be retained for a period of 3 months.
Applications will be held in the strictest of confidence according to the Jefferson Automotive Group Privacy Policy which can be viewed at: http://www.jeffersongroup.com.au/privacy-policy
