AddressWe are seeking a motivated and experienced Service Manager to join our Operations team, on a full-time basis, working 38 hours per week, Monday to Friday. However, there may be times where you will be required to work outside of normal business hours.
You will be based in the Adelaide office managing Victoria Operations. Regular management trips to VIC required and local knowledge of Melbourne & surround is an advantage.
Specialising in RCD Testing, Exit Light Testing, Microwave Testing and Thermal Imaging & electrical Compliance Testing and Tagging. Your client base will be diverse and will include a mix of Government Departments, Corporate clients, Educational Institutions, Industrial Facilities and Healthcare Corporations.
Reporting to the National Operations Manager, your main duties will include:
- Managing the VIC team of technicians and electricians.
- Managing client satisfaction and foster positive client relationships.
- Conducting client site inspections in accordance with the relevant portfolio schedule (Quality Inspections, Safety Inspections, Environmental Inspections and Equipment Inspections).
- Being responsible for setting up new contract commencements (Start-ups) and contract terminations.
- Managing employee rostering.
- Working with payroll to ensure timesheets are submitted in a timely manner.
- All other ad-hoc tasks as required.
You will be provided with a mobile phone and laptop.
About you
You will be driven to achieve and have pride in your workmanship, as well as have a mindset that allows creative thinking and problem solving.
Operating independently, yet part of a team, you will welcome feedback and will have a collaborative approach with internal and external stakeholders.
The successful candidate will:
- Have a positive attitude and be a team player.
- Have demonstrated proven experience in a similar role.
- Have strong communication and customer service skills.
- Be a strong team player, energetic and with an influential style that ensures successful service delivery.
- Have a proactive and motivated approach to problem solving.
- Possess strong analytical skills with a keen eye for detail.
- Be experienced in dealing with contract/project variations with the ability to resolve contracts issues.
- Have effective time management skills.
- Have a current police clearance or be willing to obtain one.
About us
ServiceFM is a Facility Management company with a dedication to service excellence spanning more than four decades.
Our company is a trusted partner in the public and private sectors in all regions of Australia. We place the needs of our partners at the centre of everything we do.
We expect our workers to reflect our Cultural Values of Safety, Innovation, Integrity, Respect & Trust and Agility, whilst meeting the needs of our clients.
We provide the following services:
- Asset Management
- Commercial & Corporate Cleaning
- Commercial Hospitality
- Electrical Compliance
- Infection Control
- Operational Services
- Security & Electrical Services
- Workplace Management
To find out more visit www.servicefm.com.au
What’s on offer
- Hybrid working model.
- Paid wellness days.
- Discounted corporate health insurance.
- Fun team environment.
- Paid Covid-19 leave
- Employee Referral Bonuses
- Paid flu vaccinations
