Service Manager - Relocation And Accommodation Support

• A rare opportunity to make an impact supporting the health and wellbeing of local communities
• Relocation support and accommodation (for up to 12 months) available for the right candidate
• Experience Kalgoorlie and the beautiful lands of the Goldfields, immerse yourself in a new community and be part of life in rural/remote Australia
• Attractive salary, leave entitlements, and professional development opportunities

Lead and manage the Step-Up Step-Down service at Kalgoorlie in this pivotal role

“Full citizenship for all people living with mental health issues in Australian society”

About the Service

The Kalgoorlie Mental Health Step Up Step Down Service (KMHSS) provides a community based support option for people who are becoming unwell and at risk of being referred to hospital (‘step up’) or are leaving hospital but in need of extra support to transition back to into the community (‘step down).

This service provides a safe and supported residential space to promote individual recovery from mental ill health. During their 28 days stay consumers are assisted to develop a wellness plan and engage in a variety of supports aimed at promoting their social and emotional well-being. The Service Manager works collaboratively alongside a multidisciplinary team which includes Senior Practice Leaders, Community Support Workers, Lived Experience Workers Administration Support. The service is staffed 24 hours per day, 7 days per week and is accepts referrals from anyone residing in the Goldfields. The Kalgoorlie Step Up Step Down is operated by Neami National and has in reach from several partner organisations including WA Country Health and Hope Community Services.

About the Role:

• Full Time, ongoing until 30 June 2025
• CSD Level 5 from $97,059 – 101, 351
• Location Kalgoorlie (relocation support and accommodation for up to 12 months available for the right candidate)
• Some on call responsibilities outside of designated hours are required with additional allowance provided for these

The Service Manager will initiate, lead and coordinate strategic partnerships within the community and amongst local government, community housing, and health and welfare providers to improve health and wellbeing outcomes for consumers. They will coordinate the recruitment and selection of staff with support from HR, ensure practice development (supervision), training and skill development is provided, and manage the service budget including; monitoring progress against financial targets and ensuring priorities are established and met.

Core duties:

• Overall operational management and continued development of the Step-Up Step-Down
• Provide practice guidance, regular coaching and skill development to the staffing team
• Monitor performance, ongoing evaluation and review service outcomes
• Administration functions including reporting, review of budget and risk management

What will you bring to the role?

• Experience in mental health or similar residential settings required
• Strong communication skills and ability to work collaboratively to form meaningful partnerships
• Demonstrated experience in establishing teams and fostering a strong team culture

Mandatory requirements:

• Current WA Working with Children Check required before commencement of work
• Australian Working Rights
• Drivers licence
• Suitable vehicle
• Police check (refer to PD) – disclosable outcomes considered

About Neami National

Neami National is a community mental health service supporting people living with mental ill health to improve their health, live independently and pursue a life based on their own strengths, values and goals. We support more than 32,000 Australians in their mental health and wellbeing each year.

In our most recent Staff Engagement Survey, 89% of our Staff recommend Neami as a great place to work, with 87% of staff proud to say they work for Neami.

Incentives include:

• Relocation support and accommodation for up to 12 months available for the right candidate
• Generous salary, leave entitlements and study provisions
• Diverse and inclusive organisation with a focus a strong focus on social justice values
• Regular coaching and opportunities for leadership development
• Salary Packaging providing tax benefits available for living and entertainment expenses
• Employee Assistance Program (EAP)

How to apply:

The terms and conditions of the role are listed in the If you would like to hear more about this exciting opportunity to have any questions please contact:

Previous applicants need not apply

Naomi Mills-Edward – WA Clinical Services Regional Manager

Applications will close Monday 19th December 2022

We celebrate multidisciplinary teams and value the rich skills and experiences brought by applicants from a range of sectors and professional backgrounds. Aboriginal and Torres Strait Islander people are encouraged to apply.