Address A leading dealership is now seeking an energetic, bubbly and motivated Service Receptionist to join a high volume Service department. The role is to assist a busy team with provision of a high quality customer service experience for all callers and visitors to the dealership on a daily basis. We are looking for someone who possesses a professional and efficient manner at all times, that understands the importance of customer service and promotes a positive brand image.
The ideal candidate will be willing to learn and be capable of working in a fast paced environment.
The successful candidate will possess:
Strong administration skills
Working knowledge of MS Office Suite including MS Outlook and Excel
ERA experience would be an advantage
Ability to understand customer requirements and provide service to a high level
Manage and schedule customer service bookings
Ability to meet deadlines and communicate when this is not possible
Ability to provide a consistent high level of customer service during busy times in reception and on the phone
Well-developed written and spoken communication skills
To ensure genuine applications, we will only consider applications from candidates who answer all criteria selection questions and attach / submit a current and up to date resume.
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