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SalaryWhat could you bring to HealthShare NSW?
Permanent Full Time position responsible for providing the effective delivery of HealthShare NSW's Patient Support Service to NSW Health hospital patients. $64,616.89 per annum, 38 hours per week.
HealthShare NSW are looking for a highly motivated and experienced Patient Support Services Supervisor with great communication and customer service skills to join our Patient Support Services department.
Above all, we are seeking people with a leadership focus and a commitment to building a strong team. Does this sound like you?
About the opportunity
We are looking for a Supervisor for the day-to-day operational tasks, department checks and cleaning to ensure continuous effective service delivery and a performance-based, innovative, responsive and accountable customer focussed work culture. Click here to find out more.
This is a Full Time Permanent position graded as a General Administration Staff Grade 5 with an annual salary of $64,616.89 (Plus 10.5% superannuation and 17.5% Leave Loading). Location, Young Hospital.
Why you'll enjoy working with us
- Provide a critical service to NSW Health patients
- Work in a growing organisation to genuinely better the lives of patients across the state
- Supporting your local communities
- Work in a positive team environment
- Work in Australia's largest government shared services organisation
- Corporate wellbeing programs, including the Fitness Passport
- Opportunities for learning and development, including in-house training with My Health Learning and the NSW Health RTO
- Professional growth and accelerated career progression
Where you’ll be working
HealthShare NSW provides a range of services to assist Local Health Districts and other Health Agencies. Our people perform important roles which free up health professionals to focus on what they do best! For more information regarding working for HealthShare NSW and the benefits we offer, click here.
How to apply
During the application process, you will be required to attach your resume and provide answers to the Targeted Questions below. You must ensure your answers make reference to all of the Essential Requirements listed in the Position Description prior to submitting your application.
- Demonstrated ability to plan and prioritise and co-ordinate activities within a large complex organisation.
- Demonstrated ability to positively lead a team, including well developed people management skills and communication and engagement skills.
- Our patients are our customers and are at the heart of everything we do. Describe a time you have provided excellent customer service and how you went above and beyond to meet customer needs.
Only candidates with current Australian work rights (Australian citizens, permanent residents, valid work visa) will be considered.
Vaccination Requirements
This is a NSW Health Category A position, which requires immunisation against the following:
- Whooping Cough
- Hepatitis B
- Measles / Mumps / Rubella
- Chicken Pox
- Screening for Tuberculosis
- COVID-19 (3 doses)
- Influenza (annual vaccination)
If you have any current evidence of vaccination against these, upload them with your application. Your current vaccination status will not impact your application. If you are the preferred candidate, you will be responsible for covering the costs of any remaining vaccination requirements. The Staff Health Team will access your AIR record if needed, please advise if you prefer the team not to view your vaccination record. For more information read the NSW Health OASV Policy.
All NSW Health workers are required to have completed an up-to-date course of a COVID-19 vaccine (3 doses for Category A roles, 2 doses for Category B roles) which has been approved or recognised by the Therapeutics Goods Administration (TGA). New applicants must have completed the vaccination course prior to commencement with NSW Health, or provide an approved medical contraindication certificate certifying the worker cannot have any approved COVID-19 vaccines available in NSW.
Acceptable proof of vaccination is the Australian Immunisation Register (AIR) Immunisation History Statement or AIR COVID-19 Digital Certificate. Please provide proof of vaccination if available. The Staff Health Team will access your AIR record if needed, please advise if you prefer the team not to view your vaccination record.
If you are the preferred candidate, you will also need to complete a Pre-Employment Health Assessment, with costs covered by HealthShare NSW.
Need more information?
For role related queries or questions contact Sonia Brandon via email at sonia.brandon@health.nsw.gov.au.
HealthShare NSW are an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you require any assistance with your application or have any questions about this position, please follow the links below.
- Learn more about our Aboriginal Workforce team here
Email our Access and Inclusion Team about how to apply with particular needs and accessing workplace adjustments at HSNSW-AccessAndInclusion@health.nsw.gov.au
Talent Pool
If the selection panel identifies a surplus of suitable candidates for the role, an eligibility list may be created where candidates may be offered casual, permanent or temporary full-time or part-time positions within the next 6 to 12 months.
