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Form of work Five9 provides businesses reliable, scalable, and secure cloud contact center software designed to create exceptional customer experiences, increase agent productivity, and deliver tangible business results.
We are driven by a passion to transform contact centers into customer engagement centers of excellence. Since 2001, Five9 has led the cloud revolution in contact centers, helping organizations transition from legacy premise-based solutions to the cloud.
Five9 is a leading provider of cloud software for the enterprise contact center market, bringing the power of the cloud to thousands of customers and facilitating more than three billion customer interactions annually.
Key Responsibilities:
Be part of an agile team to develop a scalable, highly available global voice platform
Collaborate with Product Managers, Designers and Architects
Understand performance and scalability principles and apply when developing software
Be able to document and communicate clearly
Be enthusiastic to learn and make positive impact towards the customers' needs
Key Skills:
2+ years of industry experience in software development and troubleshooting, preferably VOIP systems
Hands on experience writing Microservices using Java, Spring Framework
Familiarity with Software engineering best practices including following OOP, Design Patterns and advanced Data Structures
Experience working on complex problems and systems involving distributed environments
Experience working with React, Javascript or similar front-end technologies
Familiarity with Kubernetes environments is a plus
Experience working within an Agile team and contributing towards team processes
Good communication skills, both verbal and written
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Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.
View our privacy policy https://www.five9.com/pt-pt/legal.
California residents, view our Privacy Notice here: https://www.five9.com/legal/candidatenoticeca.
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Our headquarters are located in the San Francisco Bay Area with global hubs in the United Kingdom, Germany, Philippines, Portugal, and Australia.
