AddressBusiness Analyst/Software Implementation Consultant
The Role
We are looking for an IT savvy go getter to work with our Software Implementation team. Previous experience in successfully delivering Software Implementations would be a bonus but is not essential. Candidates with less experience are also welcome to apply, as long as they are motivated, eager to learn and willing to take ownership. As a member of our team, you will collaborate with ANZ/Global technical delivery teams and report to the Head of Services & Delivery ANZ. We are seeking a team player who is passionate about delivering complex business solutions, and who is comfortable challenging the status quo while continuously learning and improving their skills. This position is based in Melbourne, with occasional work at customer offices locally and overseas, as needed.
Responsibilities:
Showcase and foster AMCS core values - Innovation, Dedication and Loyalty.
Great communication skills and enough self-confidence to effectively work with internal/customer stakeholders across geographies at all levels.
Ability to organize and conduct effective meetings internally and customer environments.
Effective written and verbal communication skills, including ability to influence and negotiate.
Running product demos to the customer.
Understand customers' needs, determine solutions to meet those needs, and document these solutions in the form of user stories, use cases and technical specifications that can be implemented by the delivery team.
Develop and recommend solutions and strategies, based on the analysis of customer business goals, objectives, and needs.
Work closely with the implementation, development, product, DevOps and VTech teams to address questions and provide clarification on requirements during delivery of projects.
Learn how to prepare detailed Requirement Specification documentation with use cases, presentations, and other documents to explain requirements internally and externally.
Ensure all reported data and information are accurate, consistent, relevant and timely.
Occasional Interstate / international travel might be required at a short notice.
Qualifications, Experience, Knowledge and Skills:
Business Requirements - experience to document Business Requirement Documents
User Stories - ability to translate business requirements into functional requirements or user stories
3+ years of experience as a Business Analyst
3+ years of experience in the software industry (CRM or ERP vendor experience an advantage).
Degree in computer science or related field would be beneficial, but a real affinity for technology & software is key
Understanding of IT infrastructure and enterprise solution concepts.
Benefits of Working at AMCS:
Competitive remuneration package.
Interactive employee training and onboarding.
Flexible working options.
Work in an environment that is truly collaborative, innovative, and supportive.
Make an impact and be part of digital ways to a cleaner world.
About AMCS Group
AMCS is Ireland's largest indigenous software company. We are a market leader in the environmental service industry. AMCS employs over 1200+ people across 22 countries. We are headquartered in Limerick, Ireland, and have offices in North America, Europe, Asia, and Australia.
What We Do
We deliver enterprise cloud-based solutions worldwide. AMCS supports over 5,000 customers across 23 countries. Our team is at the cutting edge of technology and innovation. We help our customers reach a more sustainable future through reducing their carbon footprint and working in a more environmentally conscious way.
