AddressOur Specialist Solutions Engineers lead the technical sales and post-sales support on NetApp's Products and Solutions to existing and new customers. Utilise your excellent technical and relationship building skills in working with vendors, partners and sales to ensure that optimum systems solutions are provided to customers. This team is highly visible and carries great responsibilities in enabling customers realise the benefits of using NetApp technologies and services. As a member of this team, you will significantly improve how our customers manage and control their data as well as implement our product/Hybrid Cloud strategies.
Job Requirements
- Play a key role in delivering innovative technical solutions to our customers
- Have a technical focus on Hybrid Cloud Technologies such as Enterprise Databases, VMware Hybrid Cloud Infrastructure, Cyber Resilience and Storage as a Service
- Work directly with customers and partners in pre-sales and post sales situations
- Work effectively across functions with other NetApp employees in Sales, Marketing, Customer Success, and Product Development areas
- Identify customer needs and requirements and deliver the best customer outcome possible
- Strategise and hunt closely with your Client Executive counterpart
- Work with the broader NetApp team to respond to RFx's
- Escalate issues that could impact business results
- Co-ordinate local, national and international technical resources to ensure that customer requirements are met, and opportunities are successfully closed
- Deepen your technical capabilities by learning new technologies via training and certifications
- A curiosity, interest and passion for Cloud Technologies, Modern Data Lakes and Analytics, Cloud-resident workloads and Cloud Operations
- Proven experience with Cloud Hyperscalers (AWS, Azure and/or GCP) and their specific architecture
- Excellent communication skills
- A passion for delivering innovative technical solutions
- The knack to propose and expertly demonstrate solutions using presentations, existing customer or partner solutions, white board, demos, pilots, proof-of-concepts, etc.
- A curious mind and collaborative style
