- JOB ID: 1010
- PERMANENT PART-TIME – 20 HOURS PER WEEK
- SPECIALIST MEDICAL RECEPTIONIST
- COBURG – ONSITE PARKING
- TEAM ENVIRONMENT
- COMMENCING IN THE NEW YEAR
A very rewarding role, as Specialist Medical Receptionist, you will be the first point of call and as a valued team member, you will have the continued gratitude and utmost respect from the specialists as you help them navigate their way through their busy schedules taking the pressure off them, so they can ensure they are delivering the best possible care to the patients.
HOURS: 20 hours per week rostered between 9.00 am – 5.00 pm (4 hours per day flexible)
Responsibilities include the following:
- Liaise with patients and their families in a compassionate and professional manner
- Answer the telephone in a courteous and professional manner
- Utilise the clinic software system (Genie) effectively
- Make and reschedule appointments
- Follow up pathology results
- Record appropriate information on new clients
- Bill patients and receipt of same
- Operate EFTPOS machines
- Receive and convey messages accurately in writing, verbally and electronically
- Liaise with clinic medical staff, allied health institutions and professionals
- Data entry
- Admin and mail duties
- Adhere to end of day procedures.
- Undertake banking reconciliation processes at end of day
- Excellent communication skills
- Computer literacy (Genie preferred, but not essential)
- Solid keyboard skills
- Compassionate and empathetic nature
- Previous experience of working in a busy medical practice
- Professional outlook