Sr. Tech Support Engineer

Senior Tech Support Engineer

– 12 Months contract

– Offering $60 per hour including super

– Hybrid or WFH work arrangements (Sydney/Melbourne)

The Company:

A well-established renowned software company who engages in the provision of enterprise cloud computing solutions. The firm delivers digital workflows on a single enterprise cloud platform called the Now Platform. Its product portfolio is focused on providing Information Technology, Employee and Customer workflows.

Job Responsibilities:

• Demonstrated ability to troubleshoot difficult technical issues

• Any bi-directional, automated integration between two systems

• Working knowledge of the components in a web applications stack

• Experience writing or debugging Object Oriented code (Java preferred, other relevant technologies ok)

• Experience in one (or more) scripting languages: JavaScript, Python, Perl, Unix Shell, Windows Shell)

• Experience with relational databases (e.g. MySQL, Oracle)

• Experience administering: Linux/Unix OR Microsoft Server

• Excellent verbal and written communication skills

• Ability to understand and communicate complex technical systems

Desired Skills

• Experience with one or more ServiceNow ITOM and ITAM products (CMDB & Asset Management, Orchestration, Discovery, Mid Server, Service Mapping, Cloud Provisioning and Governance)

• Working knowledge of object-oriented programming (Java and JavaScript)

• Understanding of SNMP traps and MIBs/OIDs

• Understanding of Networking concepts including TCP/IP, HTTP, concepts of firewall, load balancer and ports

• Familiarity with Powershell script

• Familiarity with VMware, AWS, Azure, Amazon EC2 including appropriate template types (ARM templates, CFT), Event Management Systems.

• Experience with network troubleshooting tools such as Wireshark, Traceroute

Education Qualifications:

A graduate with a Computer Science degree or equivalent with developer or database administrator role for more than 2 years.

Please note: You must have Full Working Rights, OR be an Australian Permanent Resident, or Citizen to be considered for this role. Last date of application : 02 December 2022.

To apply, click the link and upload your current resume in Microsoft Word format only (.doc or .docx), or can share your resume at rsharma@welovesalt.com for a confidential discussion.

Salt is acting as an Employment Business in relation to this vacancy.

Job Information

Job Reference: JO-2211-328956

Salary: AU$58 - AU$60 per hour + including super

Salary per: hour

Job Duration: 12 Months

Job Start Date: ASAP

Job Industries: Technology

Job Locations: Sydney

Job Types: Contract