AddressBeaurepaires. More driven.
Beaurepaires is a recognized and trusted national retail brand. It is also part of Goodyear, a global business. We have a network of retail stores where you will feel supported & recognized by your leaders and peers for the work that you do.
Many of our associates say that feeling supported and being part of a culture that looks out for each other is one of the main reasons they choose to stay with Beaurepaires.
About the Role
Reporting to the Operations Leader, you will lead a small team within our retail store. The store will service light vehicles and 4WD vehicles primarily for our consumer customers.
To ensure that yourself and the store-based team can focus on providing an excellent in-store experience for all our customers, the customer contact centre will book your customer appointments at your store, our sales representatives will help to grow your store-based accounts and our customer support team will be there to help you with your administrative needs.
You will be responsible for:
- People leadership including, recruitment, performance management, coaching
- Providing exceptional customer service that is targeted and fit for purpose in order to build and maintain relationships
- Achieving store sales targets and goals
- Championing and maintain a safe working environment
- Encouraging and developing positive and enthusiastic work culture/environment
- Managing in-store customer enquiries and bookings
- Allocation of workshop activities and tasks to the team
- Store administration including daily banking, invoicing
- Stock control and management of store security & assets
- Tyre fitting & balancing in the workshop as required
About You
We are looking for positive leaders who are eager to uncover new opportunities, grow the business and engage with the local community.
You don’t need to have tyre industry experience as you will be trained on the job. You will be able to demonstrate your ability to provide excellence in customer services & sales and have a passion for the automotive industry. Also;
- 2-years retail management experience preferred
- Be a champion of a safe working environment
- Lead by example and enjoy helping others to achieve their goals
- Set and achieve sales targets and goals
- Have great time management skills and can organise others
- Be mechanically minded and enjoy hands-on physical work
- Hold a current driver’s license
What’s on Offer
We invest in you - There are lots of opportunities to advance your career further within a Global company. We have career pathways into operations leadership, field sales roles, contact centre and office support roles.
We offer other benefits such as:
- Generous Incentive scheme
- Tool of the trade vehicle
- Goodyear Women’s Network (GWN), become a member and attend events and network
- On-the-job training, development opportunities & mentorship
- Formal leadership training
- Tyre discounts for you and your family
- Opportunities to work at the Australian Super Cars & F1
- For those who like social events, there are roadshows, team meet ups, BBQ’s, competitions (some of our associates won tickets to hang out at F1 for the day!)
Our goal is to create a work environment where you can have a real sense of belonging and be able to thrive, join our team and apply!
Embracing and valuing differences allows us to attract top talent; improve associate satisfaction and engagement; foster innovation; and meld varying experiences and perspectives to drive enhanced customer service, business creativity, and decision-making.
All final applicants for this position will be asked to consent to a criminal record check. Please note that people with criminal records are not automatically barred from applying for this position. Each application will be considered on its merits. Applicants must be willing to undergo pre-employment checks such as working rights and medical checks.
Beaurepaires is one of the largest retail tyre companies in Australia, with over 240 company owned and operated stores. Beaurepaires is owned and operated in Australia by The Goodyear & Dunlop Tyres company which is part of the Global Goodyear Network. For more information about Beaurepaires products and services, go to www.beaurepaires.com.au.
