Support Coordinator And Recovery Coach

My Care Coordination Services is dedicated to supporting individuals in understanding, implementing, and maximising their NDIS experience. Navigating the NDIS can be a challenging journey, and we strive to alleviate this stress by providing comprehensive support. We are currently seeking a dynamic individual for the role of
Support Coordinator and Recovery Coach to join our team.
Responsibilities:
Plan Implementation and Coordination:

• Implement all supports outlined in NDIS participant plans.
• Coordinate services within the community to ensure effective support delivery.

Operational Knowledge:

• Maintain operational knowledge of the NDIS and its interface with service delivery in the Disability Sector.

Communication and Relationship Building:

• Communicate effectively with stakeholders, clients, and community members.
• Build strong relationships with clients and their families, as well as community and service providers.

Community Linkages and Stakeholder Engagement:

• Link clients and their families to community and service providers.
• Participate in stakeholder meetings to contribute to effective service coordination.

Record Keeping and Reporting:

• Keep accurate and up-to-date client records on the MCCS client management system.
• Submit reports in relation to clients and programs as required.

Professional Development and Risk Management:

• Develop and extend professional knowledge on NDIS requirements and options.
• Follow ongoing risk assessment procedures.

Support and Capacity Building:

• Support the implementation of all NDIS participant plan supports within the community.
• Build strong, respectful relationships promoting capacity and resilience during complex challenges.
• Coach individuals to increase recovery skills and personal capacity.

Collaboration and Plan Management:

• Work collaboratively with participants, families, carers, and other services to design and adjust recovery plans.
• Support participant engagement with the NDIS, applying, monitoring, and reviewing outcomes.
• Manage participant budgets.

Essential Attributes:

• Working knowledge of the NDIS.
• Significant experience in the mental health field, with lived experience highly recommended.
• Driver's license with reliable transport.
• Security check requirements including police clearance, 100 points ID, NDIS Worker Screening Check, and rights to work in Australia.
• Maintained vehicle with minimum third-party insurance.
• Covid-19 immunization certificate.
• Current First Aid/CPR Certificate, NDIS Worker Orientation Certificate, NDIS Supporting Effective Communication Certificate, and Covid-19 Infection Control Training.

Qualifications:
Suitable certification or relevant experience.
Experience:
At least 2 years' experience in a similar environment.
Experience in clinical/health, welfare services, and support systems
Skills:

• Understanding of mental health and physical health issues.
• Strong communication, negotiation, and conflict resolution skills.
• Ability to work unsupervised and within a team environment.
• Experience in building and maintaining effective relationships with support organizations.
• Ability to work with various stakeholders including clients, carers, GPs, and support organizations.
• Willingness and ability to travel as part of the role.
• Current driver's license, reliable vehicle, police clearance, and working with children check