Address- Join a dynamic and friendly team located at the University Hospital Geelong Switchboard
- Ongoing training and professional development in a supported work environment
- Work at the University Hospital Geelong - located close to public transport and staff car parking
About the facility
Barwon Health is the major regional health provider for the Barwon South West region. It is one of Victoria’s largest regional health services with one of the busiest hospitals in the state, University Hospital. We serve over 500,000 people through the efforts of over 8,000 staff and more than 1200 volunteers. We provide care at all stages or life and circumstance through a wide range of services from emergency and acute to mental health, primary care, community services, aged care, and subacute/rehabilitation. Care is provided to the community through over 28 key locations throughout the region.
About the role
We are seeking a professional and dedicated team member to deliver courteous, empathetic and efficient customer service on the University Hospital Geelong Switchboard. You will be required to work rostered night shifts and additional hours to meet department needs.
Duties of your role include but not limited to:
- Receive and connect calls, deal with enquiries, and obtain numbers as requested
- Locate staff as requested by means of pager, mobile phone or voice paging and record
- Allocate jobs to nursing attendant staff
About the culture
We are an enthusiastic, energetic and focused team who work cohesively together. We promote positive, respectful relationships and strong working partnerships in the workplace and in the community. As a team we are focussed on providing the highest quality customer service. Everything we do is guided by our driving values: Respect, Compassion, Commitment, Accountability and Innovation.
Barwon Health staff benefits
- Flexible working arrangements
- Professional development
- Access to employee wellness facility/program
- Salary packaging
- Social club
- Centrally located at University Hospital, only minutes from the vibrant waterfront
- Doorstep to the Great Ocean Road, Bellarine Peninsula and the Surf Coast
Diversity and Inclusion
At Barwon Health we are committed to a diverse and inclusive workforce where we value each person’s uniqueness. We embrace diverse life experiences and the perspectives of our people, whilst providing high-quality health care to all members of our community, regardless of age, gender, ethnicity, religion, cultural background, disability, or sexual orientation.
At Barwon Health we are committed to providing positive employment opportunities for Aboriginal and Torres Strait Islander people and welcome employment applications from candidates of Aboriginal and Torres Strait Islander background.
We at Barwon Health strongly encourage people with disability and diverse backgrounds to apply for our roles.
If we can assist you with any reasonable adjustments in order to submit your application for this role, Please contact the Talent Acquisition team via email at talent.acquisition@barwonhealth.org.au noting your preferred method of communication and contact details and a member of the team will be in touch.
We at Barwon Health are proud to be Totally Smoke Free.
Applicants for this role must be fully vaccinated for COVID-19 and meet the requirements of the Barwon Health Immunisation Policy.
Essential: Can you please choose one of Barwon Health's values and describe a situation in the workplace where you have displayed this value?
Essential: Are you able to work night shifts starting at midnight and finishing at 8am?
Essential: Are you able to work night shifts on the weekend as well as Monday to Friday?
Essential: Are you available to work additional hours when required, to meet department needs?
Essential: Do you have clear and articulate verbal and written communication skills?
Essential: Exceptional Phone Manner
Essential: Strong Keyboard skills
Essential: I agree to meet Barwon Health’s immunisation requirements (including full COVID vaccination) as set out in Barwon Health’s Staff Immunisation Policy as amended from time to time. I acknowledge that meeting this ongoing requirement is mandatory and a condition of any employment subsequently offered.
