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Form of work IT Systems Engineer job available at growing MSP | Melbourne’s Inner North | Permanent | Immediate start
Your new company
A growing IT Service Provider in Melbourne’s Inner North requires a Level 2/3 Systems Engineer for a permanent role commencing immediately. The company promotes a collaborative and supportive work environment, offering exposure to leading technologies and career development opportunities.
Your new role
In this exciting new role, you will be:
Providing 2nd & 3rd level remote and onsite support for clients.
Supporting a broad range of clients to resolve high level IT issues escalated from the Service Desk.
Performing technical support of servers, network and hardware.
Assisting with the delivery of infrastructure projects.
Delivering a high level of customer service and communication.
Handling escalations from the Level 1 & Level 2 Service Desk Engineers.
What you'll need to succeed
To be successful in your application, you will need:
Demonstrated experience of providing level 3 IT support both onsite and remote.
Strong knowledge of Office 365, Windows Server, Microsoft Exchange, Active Directory, VMware / Hyper-V, Backup technologies and Network troubleshooting.
Highly developed troubleshooting and problem-solving skills.
Experience working within a Managed Service Provider.
Prior experience with ConnectWise, IT Glue and N-able toolsets is highly advantageous.
A tertiary education in Information Technology as well as Azure, Microsoft, Cisco and VMware certifications are beneficial.
A current driver’s license and vehicle.
What you'll get in return
Working in an organisation where they develop and grow careers, you will be offered an excellent salary package, working across a supportive and collaborative team. This organisation prides itself on internal promotion and career development and offers development training. Do not miss out!
What you need to do now
If you're interested in this role, click ‘Apply Now’ or forward an up-to-date copy of your CV to jessica.simonsz@hays.com.au
LHS 297508 #2692600
