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SalaryABOUT US
Hope Street Youth and Family Services Limited ("Hope Street") has over 40 years of experience delivering specialist services to young people and their families experiencing, or at risk of, homelessness.
We have a vision for a society where all young people and young families have a safe place to call home. If you would like to play a part in ending youth homelessness, join our team of passionate people making a difference in the lives of young people and young families.
ABOUT THE ROLE
We are seeking a determined and highly motivated Team Co-ordinator that can join the Program and Leadership team to deliver quality youth focused outcomes.
As the Team Coordinator of the First Response Youth Support Service, you will be part of an exciting and innovative new model and purpose-designed centre created to respond to youth homelessness via a place-based approach in the north-western growth corridor of Melbourne.
You will be proactive in leading and managing two components of the service:
- a mobile outreach service which is available 365 days per year including after hours: and
- a youth refuge providing supported crisis accommodation.
- provide leadership and direction to a high functioning Mobile Outreach team (4 Case Managers) and the Crisis Accommodation team (6 Residential Youth Support Workers and 2 Case Managers);
- hold responsibility for the day-to-day operations of our purpose-built youth refuge and the mobile outreach service;
- ensure compliance in all operational areas including service delivery, risk management and quality improvement for clients and staff; and
- establish a culture of service excellence where optimal outcomes for young people are achieved.
To find out more about the specifics of this role, please read the full position description.
WE CAN OFFER YOU
- Purpose-driven medium NFP organisation + A new purpose-built youth refuge in Melton
- A collaborative dedicated and highly motivated team focused on achieving positive outcomes with young people and young families
- Full time (38 hours per week) with a flexible work arrangement option to spread the hours over 9 days/fortnight
- NFP salary packaging up to $18,450 of your salary tax free
- Generous salary package of - $106,990(including super)
- 5 weeks of Annual Leave
- On-call duties shared amongst 5 staffs with minimum recall to sites
- Close proximity to public transport or street parking
You will have:
- A bachelor's degree qualification in Social Work, Youth Work, Psychology, or other health/welfare related qualification.
- Minimum of 2 years' experience in team leadership, supervision of staff and program development.
- Demonstrated background of trauma informed frameworks and understanding of young people’s trauma with complex needs, including homelessness, family violence, alcohol, drugs and/or mental illness.
- Strong people management skills and ability to deliver effective client-centred services to young people in crisis within a case management framework and therapeutic approaches within a multi-disciplinary team.
- Strong relationship building skills which has seen you motivate a team and young people to achieve quality outcomes.
- Highly developed communication skills at all levels specifically in active listening, negotiation, problem solving and report writing.
- Proficiency in Microsoft office applications, client data and reporting systems.
YOUR APPLICATION
Applications must address the Key Selection Criteria outlined in the Position Description to be considered.
Hope Street encourages applications from qualified candidates from a diverse range of racial, social, cultural, gender and disability backgrounds that reflect our community.
Applications close on Monday, 5th December 2022 at midnight – Apply now!!
ENQUIRIES
If you have any questions about this role, please contact our People and Culture department at using the subject line: Team Coordinator - First Response Youth Service enquiry via EthicalJobs or phone our People and Culture Manager, Roschelle Naidoo on 0401579025. If your experience looks a little different to what we have identified but you have relevant skills, please get in touch with us.
Additional Information
If you require workplace modifications, please advise so that we can discuss your needs and the modifications that can be made to the recruitment process and the position.
At Hope Street we have an inclusive culture where our employees' unique contributions are celebrated. We strive to reflect our community and strongly encourage candidates from a diverse range of racial, social, cultural, gender and disability backgrounds. We strongly encourage Aboriginal and Torres Strait Islander people to apply.
Hope Street is a child safe organisation, and we are committed to ensuring the safety and wellbeing of children. To ensure the highest standards of protection for children, employment at Hope Street is subject to a range of screening requirements which includes satisfactory Police Checks (National and International) and a Working With Children Check.
The health and safety of our team and communities is paramount to Hope Street Youth and Family Services. Accordingly, we require anyone joining our team to provide proof of up-to-date COVID-19 vaccinations.
A position description is attached.
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