Address
Salary- NFP tax savings up to $15,900 p.a.
- Laptop and mobile phone provided
- Full-time, max term to April 2023 with potential extension
- Trusted employer brand
- Tweed Heads + WFH (2 days in office, 3 WFH)
Care Connect - Life, made easier
Care Connect is a not-for-profit Home Care Package provider. Our team is here to simplify and personalise everyone's aged care journey. With access to one of Australia's largest networks of care workers, Care Connect ensures a personalised and consistent quality of care, enabling people to live confidently, happily and safely at home. Since 1994, Care Connect has partnered with more than 85,000 people. - visit www.careconnect.org.au.
About the Role - Team Leader - Care Management
We have a great opportunity for an experienced, highly motivated Team Leader to work in our Aged Care team in Tweed Heads, NSW in a Full-time role. You play a role in a critical staff leadership, client relationship management, operational management and business development function within the organisation. In this role you:
- Provides reporting and real time updates to Area Manager and other team members across the organisation in order to track and improve performance - within agreed time frames and KPIs
- Act as an escalation point for clients and team members
- Partner with our Enabling Functions to support
- Lead a culture of agility and innovation - understand, articulate and drive continuous improvement as well as transformation
- Provides recommendations to Area Manager and the Regional Business Development Manager in relation to business development
- Coach, develop and build high performing and resilient teams / individuals in the context of a highly mobile workforce
We Offer
- NFP tax savings up to $15,900 p.a.
- Full-time, max term to April 2023
- 38 hrs/week
- Trusted employer brand
Success in this role
You have a minimum of 5 years' experience in a case management role or as a leading case manager within Aged Care. You love helping others, you are confident in delivering leadership to client service staff . You are committed to treating others with respect and maintaining confidentiality. You share our workplace values of Collaboration and Courage, Authenticity, Respect and Excellence - CARE .
You have
- Evidence of full Covid-19 vaccinations
- A diploma or degree in Health or Allied Health field or minimum of 6 years' relevant experience to equate to a health-related discipline
- Strong communication, advocacy and interpersonal skills
- Demonstrated time management, prioritisation and budget management skills
- Demonstrated experience in the provision of case management
- Current Australian Driver's Licence and access to a reliable vehicle
- Experience in the Microsoft Office suite and exposure and/or ability to acquire skills for in-house client database systems
How to Apply
Care Connect is an inclusive, Equal Opportunity employer. We encourage applications from all members of the community including: first nations people, people with culturally & linguistically diverse backgrounds, LGBTQI+, mature aged and people living with disability.
If this role sounds like you, apply by clicking the "Apply Now" button now! Come and join the team!
- Please note interviews will be scheduled as suitable applications are received.
Additional requirements:
- All appointments are made subject to a satisfactory National Police Check conducted by Care Connect and a valid NSW Working with Children Check.
- A statutory declaration confirming residency in a country other than Australia. (An international police check/s may be required for non-residents.)
- Completion of online psychometric assessments and reference checks
- Immunisation record in line with VIC Health vaccination policy, or willingness to obtain including Covid-19 vaccinations.
