Team Leader Corporate Governance And Information Services

Team Leader Corporate Governance and Information Services – The Barossa Council

Position Description

Classification: Level 6
Department: Corporate Governance and Information Services
Current Occupant: Vacant
This Position Reports To: Manager Corporate Services
Reporting To This Position: Governance and Information Management Officer,

Governance and Information Support Officer x2

Location: Nuriootpa Main Administration Building
Date Last Reviewed: March 2023
Approved by: Manager Corporate Services

Corporate Objectives

All Employees of Council contribute to Council’s strategic goals and objectives. The Barossa Community Plan
2020 – 2040 lays the foundation for all strategic decisions made by Council and is supported by a Corporate
Plan. The Community Plan provides a clear strategic direction across a range of areas, as well as serving as
an overarching guide to measure our decision making and successful delivery of service. The Community
Plan shows commitment to the values of Land and Place, Community, Leadership and Achievement with

targets that reflect six key themes:
Natural Environment and Built
Environment

Health and Wellbeing

Community and Culture

Business and Employment

Infrastructure

How we Work, Good Governance

Customer Service
Council values its customers and strives to provide the right people, efficient processes and systems to deliver a
quality customer experience. Every role within Council serves an internal or external customer and we are
committed to ensuring that customers are at the centre of everything we do.

Constructive Culture
The Barossa Council is committed to developing a constructive culture that supports employees, Council and
the Community to achieve our goals. The behaviours of a constructive organisational culture consist of four

main constructive styles:
1 Achievement Pursue a standard of excellence, set challenging but realistic goals and work

towards them with enthusiasm.
2 Self-Actualising

Maintain personal integrity, enjoy work, self-develop and take an interest in growth
and improvement activities.

3 Humanistic-
Encouraging

Be supportive of others in and outside the workplace and constructive in their
dealings with one another.

4 Affiliative

Be friendly, sensitive, and cooperate with others.

Staff Values
Our values support our organisational culture and include Honesty and Integrity, Transparency,

Communication and Teamwork.

Position Overview
The Team Leader Corporate Governance and Information Services (TLCGIS) plays a key role in the achievement
of corporate goals as they relate to Corporate Governance and Information Management services and
practice. The TLCGIS ensures that sound governance and information management is implemented, delivered,
embedded and maintained across the organisation in order to promote a culture of good governance and
safeguard effective information management in line with the organisation’s systems, risk and compliance
responsibilities and its corporate objectives.

Key Responsibilities

Corporate Governance and Information Management

• Ensure the efficient day to day management and operation of the Corporate Governance and Information

Management team utilising effective leadership and people management skills in order to ensure engaged
and motivated staff and the delivery of key business unit outcomes.

• Drive the development, implementation and review of modern and compliant Governance and Information

management policies and practices in order to deliver ongoing improvements in service delivery, meet
legislative obligations and align with Council and business unit strategic objectives.

• Lead the maintenance of Council’s policy and process management through partnering with leaders to

monitor currency and adoption of policies and processes to ensure organisational compliance with relevant
legislation and regulations.

• Provide timely and professional advice to staff and Elected Members that supports the interpretation,

implementation and compliance with, Local Government legislation, statutory obligations and Council
policies.

• Collaborate cross departmentally on continuous improvement initiatives that enhance service delivery and

drive best practice including the provision of training and development for staff to ensure consistency with
policy and legislation.

Corporate Governance

• Implement, manage and maintain frameworks, policies and systems that support and underpin the

achievement of the Governance strategy and that reinforce a culture of good governance across the
organisation.

• Drive the delivery of Corporate Governance service deliverables through high levels of customer service to

internal and external stakeholders of Council.

• Oversee the end to end management and allocation of delegations, sub-delegations and authorisations and

the subsequent accurate maintenance of the delegations and authorisations register so as to ensure current
legislation and organisation details.

• Perform compliance activity including undertaking formal reviews under section 270 of the Local Government

Act and investigations under the Public Interest Disclosure Act as a Responsible Officer to ensure compliance
with legislative requirements.

• Support the Freedom of Information process by providing advice and recommendations based on research,

knowledge and investigation to Council’s Freedom of Information Officer so as to ensure a well-informed,
independent and compliant determination is reached in the best interests of Council.

• Undertake more complex and contentious compliance investigations and projects to ensure outcome

delivery within established performance timeframes and client expectations.

• Provide subject matter expertise, advice, training and support to internal and external stakeholders so as to

drive consistent application of compliant governance processes and to ensure Council meets its legislative
responsibilities.

• Provide support to the Manager Corporate Services as a liaison with the Office of the Ombudsman, OPI,

referral agencies and state Government departments.

• Identify, develop, implement and deliver governance programs, reporting and initiatives that improve

governance, practices, capacity and capability within the organisation.

• Coordinate, prepare, facilitate and deliver training as it relates to both Governance policy and practice

across inductions and annual training.

• Monitor, prepare and provide reports to the Executive Leadership Team (ELT) on key Governance activity and

statistics to ensure the ELT are informed of important matters as they relate to the achievement of
organisational service levels and the organisation’s compliance with legislative responsibilities.

Information Management

• Implement, manage and maintain the information management strategy and the supporting policies and

processes as they relate to corporate information management so as to ensure efficient and appropriate
management of corporate knowledge, records and information.

• Oversee the effective and compliant management and use of Council’s Electronic Document Records

Management System (EDRMS) including overseeing and delivering systems administration and maintenance
activity to ensure the EDRMS is in optimal operation at all times.

• Drive development, system training, support and ongoing enhancement of Council’s EDRMS to ensure

Council is able to meet its information management obligations and to create a productive and intuitive end-
user experience.

• Ensure high quality training and support services are available to support the ongoing use of the EDRMS in line

with legislative requirements and system changes and improvements.

• Deliver high quality information management services in a professional and ethical manner ensuring

alignment with best practice principles in information and records management in accordance with
operations and available resources.

• In line with the strategic direction of Information Management, support the delivery of continuous

improvement initiatives that enable organisational modernisation, productivity and effectiveness.

• Deliver subject matter expertise, advice and support on management of information assets across corporate

information systems.

• Maintain awareness of technological developments and emerging trends in Local Government Information

management so as to inform the requirements for improvements to information management systems of use.

Authority, Responsibility and Accountability

The Team Leader Corporate Governance and Information Services is authorised to:

• Work under general direction and within established guidelines and procedures and exercise initiative and

judgement where procedures are not clearly defined.

• Perform duties of Governance Advisor pursuant to the Local Government Act as delegated by the Chief

Executive Officer.

• Make decisions within the scope of relevant legislative requirements and processes.
• Make decisions which are consistent and meet with Councils processes.
• Make decisions based on data, knowledge and research.

The Team Leader Corporate Governance and Information Services is responsible to:

• Ensure all work is undertaken in accordance with relevant legislation and within delegated authority.
• Maintain compliance with and awareness of all Council/Administrative policies.
• Maintain compliance with and awareness of all Risk Management systems including Work Health Safety

(WHS), Injury Management and Return to Work to ensure safety and welfare of self and others in the
workplace.

• Undertake duties as a Worker in accordance with obligations under the Work Health and Safety Act 2012.
• Deliver a quality customer experience in accordance with Council’s Customer Service Charter.

The Team Leader Corporate Governance and Information Services is accountable to the Manager Corporate

Services for performance primarily determined upon:

• Achievement of key responsibilities as outlined in this position description to contribute to and support

Council’s Corporate Plan, Annual Budget and Business Plan and Department Plans.

• Achievement of actions as detailed in Performance Partnering (PP).
• Relationship with internal and external customers.
• Achievement of quality, cost effective and timely outcomes of projects and programs.
• The nurturing and development of a participative environment where staff at all levels are encouraged to

contribute to the development of a productive and rewarding organisation.

Position Competency Profile

Position competency profiles are assessed on an annual basis via a Training Needs Analysis and during
Performance Partnering.

Knowledge and Skills

Specialist/Technical Skills and Knowledge

• High level knowledge and understanding of Local Government policy

making and legislated and regulated requirements including the
Local Government Act and regulations, Freedom of Information Act,
Public Interest Disclosure Act.

• Sound knowledge of the principles of risk management as it relates to

the governance and information management of Local Government.

• High level understanding and sound technical system administration

skills as it relates to information management systems and practices.

• High level knowledge of the State Records Act and all relevant

General Disposal Schedules.

• Sound knowledge of Council services, functional responsibilities and

operations across all Council departments.

• Knowledge of strategic management practices and principles

relevant to governance and information management.

• Detailed knowledge coupled with the skills to apply best practice

customer service principles.

• Sound knowledge and high level skills in public speaking, training

development and delivery.

Team Leadership

• Knowledge and understanding of contemporary Human Resource

Management practices.

• Sound knowledge and skills relating to the management of day to day

transactional activity pertaining to people management.

• Sound skills in the planning and scheduling of work and resources in

order to achieve agreed outcomes.

• Sound knowledge and demonstrated capability relating to the

management of staff with the ability to lead and influence
constructive workplace behavior.

• Sound skills to deliver effective and values based leadership,

management and mentoring to staff.

Personal Attributes • Strong communication (written and verbal), presentation and
engagement skills with the ability to interact with people of all levels,
with varying backgrounds and disciplines in order to reach outcomes.

• Excellent interpersonal skills including the ability to build and sustain

positive working relationships with staff, people at all levels within the
public and private sectors, related industry and community interest
groups.

• Highly attentive to detail with the ability to produce accurate work.
• Practical and professional approach to problem solving, negotiation

and conflict resolution.

• High level of time management and organisational skills in order to

plan and prioritise tasks and meet competing deadlines and
objectives.

• Demonstrated high level of personal integrity and ethics with the

ability to maintain confidentiality and discretion.

• Demonstrated sound understanding of effective research

methodologies.

• Effective change management and continuous improvement skills.
• Project management skills.
• Intermediate to advanced ICT skills.

High level customer service capability with sound understanding of customer
service principles.

Corporate Applications: Essential

• Microsoft Office Word, Excel, Outlook

Desirable

• Pathway
• HPE Content Manager
• FinanceOne
• Canva, MS Publisher
• Social Media
• Adobe Creative Suite

Qualifications:
Essential/Desirable

• A relevant tertiary qualification and demonstrated previous experience

in governance support and information/records management.

Experience:
Essential

• Prior demonstrated experience in the interpretation and application of

legislative and statutory requirements.

• Demonstrated experience in the development, implementation and

continuous improvement of a Governance framework.

Desirable

• Experience having worked in a politically charged environment within a

political framework.

Licences/Tickets:

• Drivers Licence (Class C)
• Criminal History Assessment (Working with Children Check)
• Child Safe Environment (Mandated Notification) training is essential, or

willingness to undertake training.

Customer service, System administration, Public speaking, Microsoft Office, Asset management