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Job Category Mulesoft - Customer Success Group
Job Details
Salesforce is growing and MuleSoft is an integral part of this growth — we are looking for an experienced Technical Architect to join our Professional Services team.
MuleSoft’s Professional Services team works across every technology and system to deliver solutions to customers in every industry. As a Solutions Architect on our Services team, you will work hands on with our customers and partners to solve critical business challenges using MuleSoft’s Anypoint Platform. You will provide onsite technical advice on MuleSoft implementation projects, evaluate the customer’s technical and functional requirements, and develop efficient solutions to provide customers with shown returns.
As a subject guide in the field, you will develop solutions to help customers realise their business goals and advise them on standard methodologies for on-premise, cloud, and hybrid integration, and API management.
What you’ll achieve:
3 months:
Participate in MuleSoft Technical Product and Consulting Services training, methodology, and enablement
Begin participation in field activities with clients by shadowing seasoned architects/senior consultants and practicing enablement gained from training
Begin to drive Mulesoft implementations for customers and start on your journey to internalize business outcomes and business context relevance to MuleSoft implementation methodologies and approaches
Complete MuleSoft technical certifications and fully ramp on technology and implementation methodologies; start to develop and contribute subject-matter expertise and project deliverables to architects to review for incorporation into internal knowledge exchanges
Begin mentorship and guidance of junior services team members in our services organization
12 months:
Continue to provide delivery of projects and provide hands-on delivery guidance to influence standards for development, governance, and operational lifecycle
Internalize frameworks, project deliverables, standard methodologies/policies and implementations and vet with Senior Architects to contribute to internal collaboration networks and IP sharing
Identify ongoing risks and pain points throughout project experiences in the field and contribute to developing and implementing internal mitigation measures to meet customer needs
Contribute to technical brown bag sessions and publish reusable content to the field
Deliver compelling presentations, architectural blueprint documents, and requirements-gathering workshops to influence the strategic direction of our projects and lead customers through solution design
What you’ll need to be successful:
Experience implementing integration solutions with at least one of the following: MuleSoft, IBM, BEA, Oracle Fusion, TIBCO, Dell Boomi, Progress Sonic, Apigee etc
API Management solutions experience ( e.g. Apigee, Mashery)
One or more on-premise/SaaS packaged Commercial Off-the-Shelf solutions for ERP, CRM, e-Commerce, or mobile (e.g. Salesforce.com, NetSuite, Oracle, Siebel, SAP, WorkDay, etc.)
Experience designing public and private enterprise secure services using RAML and/or REST based APIs
Knowledge of Open Source architectures and/or past contributions to open source projects
Knowledge of Enterprise Architecture frameworks
Demonstrated end-to-end Software Development Life-cycle experience implementing multiple technical integration projects
Demonstrated ability to implement solutions within a diverse technical team of clients, contractors, and internal teams
Working knowledge of on-premise infrastructure and cloud-based deployments and configurations along with monitoring and management
Experience developing, profiling, and troubleshooting Java application code and automated testing tools
Experience in completing technical design documentation and technical reference materials for client/internal consumption
Flexibility to travel required as aligned to our customer requirements - potentially 50% + travel (varies depending on customer needs, focused within territory)
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