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SalaryWork Flexibility: OnsiteAre you looking for a change in career? We are calling all energetic, active team players, with an eye for detail! Stryker has a talent-based recruitment philosophy! We hire on the person, rather than the experience. We don’t hire from a particular industry, a lot of our top performers have come to us from professional sports, personal training, military, retail and hospitality to name a few.Join us as a Technical Customer Support Representative. This is a full time role based on site in St Leonard's Monday to Friday.Who we want:
- Team players – Build strong relationships, exhibit excellent communication skills, and motivate others to achieve great outcomes.
- Detail-oriented – Your keen attention to detail will be crucial in this role.
- Fast-paced environment – Embrace the need for continuous energy and drive.
- Problem-solving – Be the go-to person for finding solutions when challenges arise.
- Make healthcare better! – Each day presents an opportunity to develop expertise in the medical device industry and contribute to improving patient care.
- Working hands-on as part of a motivated and passionate team to efficiently manage of all phone and email inquiries into the Repair Centre and all Service Contracts
- Booking incoming repair jobs and prioritizing work orders based on circumstances, driving the workflow of the Treatment Service Engineers
- Receipting incoming parts and arranging the distribution of them when required to the Field Service Team
- Ensuring high attention to detail, thereby positively impacting patient outcomes.
- Possess the innate qualities sought by Stryker, a company that values high performance and talent.
- Want to be part of something bigger and truly make a difference!
- Join one of Australia's Best Places to Work!
- Enjoy various financial benefits, including healthcare, financial well-being, and insurance.
- Begin your career and self-development journey from day one with our comprehensive program.
- Engage in volunteer days to give back to the community.
- Access employee benefits and perks, take advantage of paid parental leave schemes.
