Technical Services Specialist

WITRON is one of the technical market leaders in the design, realization and operation of automated logistic systems. WITRON delivers a fully automated individual supply chain modernisation program for our customer. This specific and complex system includes shelves, pallets, racking vehicles as well as container conveyor technology and special picking systems.

With more than 5,100 employees worldwide we partner with our customers to deliver highly automated logistic systems. From planning to realization and ongoing maintenance and operation, we do it all!

WITRON Australia are now seeking Technical Services Specialists to join our team at Redbank, Queensland to support in technical operations and maintenance; coaching and mentoring of our local team; fault finding; continuous improvement and maintenance of the mechanical and electrical proprietary systems.

This is a rare and unique opportunity to become part of highly dynamic and collaborative team and be part of delivering the most technologically advanced packaging automation system in the world - and our first in Australia!

Ideal candidate profile
Minimum 3 years of experience in the following:

• Troubleshooting and maintenance in production environments that utilize a range of mechanical automation and material handling equipment

Experience with electrics/mechanics in drive technology (motors/gears), control technology (controls/inverters), 3 Phase 400v, DC and 24v controls or knowledge of wiring diagrams and electrical measuring (desirable)

• Previous experience with material handling automation in an automated warehouse
• Relevant qualification desirable
• Excellent mechanical maintenance and repair skills
• Practical attitude and ability to learn new skills
• Good communication skills; both verbal and written
• Excellent PC skills; MS Word, Excel, PowerPoint
• Ability to mentor and advise electro-mechanical technicians in daily tasks
• An ability to educate others and hold accountable for delivering of work to the required standard
• Must be willing and able to work weekends and public holidays as required
• Willing and able to travel both domestically and internationally (and abide by COVID vaccination requirements for travel)

Physical Requirements including:

• Frequent walking, climbing, squatting, kneeling, and standing
• Working at heights of up to 30 metres (wearing fall-arrest gear and other PPE)
• Lifting, pulling, and pushing up to 25kgs unassisted

Desirable - A current Construction Induction (white card)

Your role in our team

• Partner with local maintenance teams to review, analyze, diagnose, troubleshoot, and resolve complex issues related to functioning proprietary warehouse material handling system
• Guide, mentor, instruct, and develop junior electromechanical technicians in the effective preventive and ad hoc maintenance of mechanical and electrical system for proprietary automation systems
• Provide frontline leadership on the execution of extensive projects related to the maintenance, repair, and refurbishment of proprietary automation systems
• Support Maintenance Manager in the communication and implementation of new or updated maintenance standards and processes
• Support the Training Manager in identifying knowledge gaps within the maintenance organization and assist in the development of effective practical training to actualize measurable improvements in team and system performance
• Provide a full range of maintenance support (85% mechanical) across a broad range of systems, teams, issues, and conditions to ensure maximum system performance
• Guide, mentor, instruct, and develop operational staff in all areas of Automation

What's in it for you

• Team Spirit - We are there for one another and as a company we strive to always become better. You can look forward to being part of a great team environment.
• Top equipment - We will provide you with brand name work apparel and professional tools to ensure all employees have the right equipment to do the job.
• Employee events - After business comes pleasure! Look forward to our informal summer and Christmas parties.
• Support & Opportunity - Performance is worth the effort. Your potential will be both recognized and supported. Career Opportunities are available for all of our employees, come grow with WITRON.
• Corporate culture - Flat hierarchies, an open-door policy, various company events and team building measures are a part of WITRON. A company with modern values and positive culture is waiting for you.

Successful candidates must have full working rights within Australia and be willing to demonstrate compliance with COVID vaccination requirements for the purpose of domestic and/or international travel.