Address
Form of workClosing Date: 18-12-2022
Employment Type: Temporary Full Time (12 Months)
Trainee - Customer Experience Officer
Be passionate. Be progressive. Hawkesbury City Council.
12 Month Traineeship
On the job training
Study Certificate III Business Administration
This role represents a unique opportunity to join an organisation that is committed to building high performing teams, working together to deliver outcomes for the community through innovation and best practice. We have passion and enthusiasm and we are looking for like-minded people to join us on this journey.
The Role
This is a great position to develop a broad range of skills in administration and customer service related fields, while completing an accredited Cert III Business Administration qualification, which will help to kick start your career for future success.
About You
So if you are a bright, enthusiastic person and enjoy customer contact, this traineeship will assist you to progress your career in Local Government or Customer Service based industries.
To be considered for this position, ideally you would have completed your HSC and have some customer service or administration experience. It is also essential that you do not already possess a Certificate III or higher-level qualification.
Applicants should note that continuing employment beyond the twelve month traineeship period cannot be guaranteed.
Essential Criteria
Completion of Year 10 School Certificate or equivalent
Demonstrated customer experience, data entry skills, and MS Office
Able to maintain confidentiality, good telephone manner, able to listen and accurately relay messages
Strong willingness to take instruction and follow through on tasks required by the team
The Rewards
Study days
Onsite parking
Paid qualification
15 day sick leave
Great working environment
Health and Wellbeing Program
Training and Development Opportunities
Employee Reward and Recognition program
Employee Performance Review and Planning System
Corporate Rate Gym Membership - Oasis Leisure Centre
Social Club - BBQs, Christmas parties, raffles and activities
Employee Assistance Program for employees and their family
To Apply
For further position details, including the selection criteria and how to apply, visit our website www.hawkesbury.nsw.gov.au or if you do not have access to our website call Council’s People and Development Team on 02 4560 4444.
Applications close Sunday 18 December 2022
Applicants who do not address the selection criteria may not be considered for this position.
Please note that the canvassing of Councillors in relation to these matters will automatically disqualify the applicant from this process.
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Note: Candidates using mobile devices are strongly advised to use a desktop computer to complete the application forms as they require extensive amounts of typing.
