AddressAre you passionate about product training and development? Do you have a knack for creating engaging and effective training materials? Our client is a a global product design and technology company and is on the hunt for a Training Manager to join their dynamic team.
The function of this role is to lead the training strategy and materials development for the business' categories. In this role, you will drive exceptional product knowledge within the organisation and among the Retail Influencers, ultimately boosting sales and market share.
Key responsibilities-
- Create product “copy” sheets, printed guides, training videos, and Product Fact Sheets.
- Train and coach SharkNinja team members on product knowledge, demonstrations, and troubleshooting.
- Organise all aspects of retailer training events and trade shows, including logistics and materials preparation
- Develop virtual training sessions when needed.
- Work with National Account Managers on sell-in demonstrations and support launch meetings.
- Train the Field Sales Team for effective demonstrations.
- Work with National Account Managers on sell-in demonstrations and support launch meetings.
- Train the Field Sales Team for effective demonstrations.
- Help create and maintain a digital training platform for retail staff, including content creation and updates.
Skills and Qualifications:
- 5+ years of experience in training retail store staff and field sales teams.
- Proven success in launching new products and engaging sales teams and retail staff for successful launches.
- Experience working within a global framework, managing multiple distribution partners, and aligning HQ and regional teams.
- Strong collaboration, vendor management, and stakeholder engagement skills.
- Exceptional attention to detail with a commitment to accuracy in product specifications and features.
- Excellent written and verbal communication skills, with the ability to create persuasive training materials and deliver engaging presentations.
- Ability to identify skill/knowledge gaps and develop targeted training materials to address them.
- Proficiency in MS Office (Excel, PowerPoint) and various presentation platforms.
- Willingness to travel domestically for training events as needed.
If you are ready to take on this exciting opportunity, we want to hear from you! Please submit your resume and a cover letter highlighting your relevant experience and if you have any further questions feel free to contact Karen on *****@macpeople.com.au.
